Maditaba Mokoena

A hardworking, motivated, and unemployed individual seeking an opportunity to develop practical skills. I bring along theoretical knowledge in audience-centered communication, inclusivity and gamefied learning. Experienced in providing care and support foe children. I am eager to learn, committed to growth, and willing to undergo structured training that will enable me to grow both professionally and personally while contributing positively to the workplace.

Educator's Assistant (care & support) - Pohopedi primary school

(2025-06 - 2025-11)

• Assisted with classroom activities and learner engagement.
• Supported learners emotionally and socially, including vulnerable learners.
• Assisted the educator's with building and maintaining the learning environment that is safe, inclusive and supportive.
• used age-appropriate and empathetic language to communicate with learners.
• Assisted the educator's with admin duties and class hygiene.
• Worked together with the School-Based Support Team (SBST).

Work Integrated learning programme (call center) - Harambee (SAYouth)

(2026-02 - 2026-08)

• Call center agent handling both inbound and outbound interactions, as well as emails and Facebook interactions.
• Maintaining positive customer service.
• Analytical thinker and problem solving.
• Adapting to changing situations.
• Ability to work under pressure.
• Listening actively and performing multiple tasks at the same time.
• Adhering to organizational guidelines.

BA in Communication - Communication - North-West University (2023)

Matric - Thusa-Setjhaba Secondary school (2018)