Customer service expert
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Well spoken individual who thrives in a customer orientated field or position
Glomail (Glohold) promoter (sales rep)/administrative assistant
May 2011 – November 2011 Responsibilities
2 December 2013 – 6 January 2016 Responsibilities
Retentions consultant / Upgrades department
March 2016 - October 2016 Responsibilities
May 2017 - November 2017 Responsibilities
JSE investor services (Old Mutual )
14th March 2018 – April 2019 Responsibilities
Assisting with the purchase of shares
Dividend pay-out submissions
Advising on changes within old mutual (Managed separation)
Assisting with transfers of shares and new share account applications
Sending out requirements to update various share accounts
Escalating received information to ensure all data is captured accurately
April 2019 – to November 2021 Responsibilities
Updating shareholders personal information( Fica updates for individuals, estates, companies, trusts and legal entities)
Sending out relevant Fica requirements
Sending out bi annual statements
Compiling online verifications for shareholders
Handling shareholders queries with regard to their shares
Assisting with the purchase of shares
1609 group pty ltd / Lotto star
November 2021 to November 2022 (Fixed term contract )
Calling new customers to welcome them and thank them for joining lotto star
Advising of the various games and deposit processes
Assisting with the registration process
Upselling and assisting with big deposits
Diploma in Business management and entreprenuership
