Mahdeeyah Kariodia

A motivated 22-year old female seeking employment to finance future studies. Dedicated and trustworthy eager to contribute positively to my work environment. Known for strong work ethic and reliability. Excellent communication skills and attention to detail. Committed to providing outstanding service and ensuring smooth operations.

Human Resource Administrator and creditors clerk - Park Avenue Stationers

(2025-01)

• Managed day-to-day administration of the HR Department
• Maintained accurate and confidential employee personnel files and HR records
• Drafted and issued disciplinary documentation, including verbal, written and final warnings
• Assisted with labour relations processes and ensured compliance with company policies and South African labour legislation
• Provided HR support and guidance to employees and management on workplace policies and procedures
• Maintained leave Records and monitored employee absenteeism and attendance
• Worked closely with management to promote a positive and compliant workplace environment
• Processed supplier invoices and reconciled creditor accounts
• Resolved supplier account queries and invoice discrepancies
• Performed daily POS cash-ups and reconciled cash transactions
• Maintained accurate creditor records and ensured accounts were kept up to date
• Followed up on outstanding invoices and statements with suppliers
• Assisted monthly creditor reconciliations and resolving outstanding balances
• Communicated with suppliers regarding account queries, payments and supporting documentation

Womens clothing store - Sales Representative - Valenci

(2024-01 - 2025-12)

• Assisted customers with product selection, offering style advice while promoting modest fashion
• Processed sales transactions efficiently using point-of-sale systems and handled cash, credit, and returns
• Provided exceptional customer service, handling enquiries, resolving complaints and ensuring a positive shopping experience
• Conducted stock takes and maintained accurate inventory records
• Replenished and organised stock on shelves to ensure an attractive store presentation
• Assisted with general store operations and maintained a clean, organised retail experience

Customer service team supervisor - CNS Financial Consultants

(2023-01 - 2024-12)

• Assisted customers with inquiries, complaints and technical support through phone and email
• Resolved escalated customer issues by efficiently analysing problems and offering tailored solutions
• Supervised and motivated a team of 5 agents, providing guidance and support to ensure targets were met

Silkscreening - Silkscreen Masters

(2023-01 - 2023-12)

Part time job.

• Stock take
• Distribution and packaging
• Greeted and assisted clients, ensuring a welcoming first point of contact

Pastry and private events company - The Choux Box

(2023-01 - 2023-12)

• Private catering
• Planned and executed new strategies to increase sales
• Front of house management for events
• Maximised customer engagement and satisfaction by delivering excellent customer service

Afrikaans Tutoring - Private tutoring

(2023-01 - 2023-12)

• Supported students to reach curriculum goals
• Analysed student progress and prepared feedback to improve test results

Secondary School - Bilal combined (2018-01 - 2022-12)