Mahlatse Maphatane

Detail-oriented analyst with 2+ years' hands-on experience querying and maintaining data within a live SYSPRO ERP environment, including SQL extraction across Accounts Receivable, General Ledger, and Inventory tables. Skilled at identifying data discrepancies, translating business requirements into reporting solutions, and explaining technical findings to non-technical stakeholders. Currently completing a self-directed data analytics portfolio (SQL, Excel/Power Query/DAX, Power BI) and the Google Data Analytics Professional Certificate.

User Enablement & Junior Support Consultant - LINQIT - Pretoria

(2024-05)

• Data extraction & querying: Wrote and ran SQL queries against production SYSPRO ERP tables (ArCustomer, ArInvoice, SorMaster, InvMovements, GL tables) to support client reporting and issue investigation.
• Data quality: Investigated and resolved AR/GL discrepancies and inventory allocation reconciliation issues, identifying root causes in underlying data.
• Stakeholder support: Worked directly with clients and internal teams to translate operational questions into databased answers and system configurations.
• Documentation: Documented period-end balancing procedures and system processes to improve consistency and handover quality.
• Training: Delivered user training that improved transaction accuracy and reporting adoption across client teams.

Professional Services Intern - SYSPRO - Johannesburg

(2023-01 - 2024-04)

• Onboarding materials: Created training content and documentation that translated system data and workflows into clear, user-facing guidance.
• User support: Ran support sessions diagnosing and resolving data and software usability issues for ERP users.

ESL Language Consultant - Education First - Remote

(2022-02 - 2023-01)

• Assessed learner needs and adapted delivery accordingly — strengthened structured communication of information to varied audiences.

BCom - General - University of Johannesburg

BCom Honours - Economics - University of Johannesburg