WORK EXPERIENCE
Corruseal Corrugated – Customer Service Intern (01 April 2025 – Present)
- Assist with daily customer service and administrative operations
- Capture and process customer orders accurately
- Respond to customer enquiries via email and telephone
- Support coordination of delivery schedules and order tracking
- Maintain accurate records for orders, stock, and customer information
- Assist with CRMs, reporting, and general office administration
- Support month-end reporting and customer communication
Finwell Wealth and Legal Services – Credit Legal Specialist & Wealth Advisor (24 April 2024 – 01 April
2025)
- Handled inbound and outbound customer calls
- Assisted clients with account, credit, and legal service enquiries
- Resolved customer queries and complaints professionally
- Captured and updated customer records accurately
- Promoted and explained relevant financial and legal products
- Maintained compliance with company procedures
Builders Express – Wonderpark – Cashier & Sales Assistant (Feb 2023 – Feb 2024)
- Processed customer transactions accurately
- Assisted customers with product and service enquiries
- Ensured correct processing of customer orders
- Maintained high customer service standards in a busy environment
Studio 88 – Sales Consultant (Oct 2022 – Dec 2022)
- Assisted customers with product selection and purchases
- Processed sales transactions and handled payments
- Maintained store cleanliness and stock presentation
Makro – Wonderboom – Cashier & Returns Agent (Mar 2021 – Jun 2021)
- Processed customer transactions and returns
- Assisted customers with complaints and queries
- Maintained accuracy in cash handling and system entries
Tele Tech – Call Centre Agent (Sales) (Feb 2020 – Feb 2021)
- Managed inbound and outbound customer calls
- Provided customers with product and service information
- Captured customer data and updated account records
