Founder & Executive Director - Rise Science (NPO) - Pretoria, South Africa
(2019-06)
- Delivered seamless Information Communication Technology (ICT) and electronic services (e-services) in marginalized rural communities.
- Drive digital transformation awareness in rural communities and outline cross-sectorial opportunities.
- Empowered residents of peripheral areas for the Fourth Industrial Revolution (4IR) by establishing essential foundational elements for readiness.
- Introduced e-services in schools and communities, providing training to students to equip them for the technology era.
Digital Transformation Consultant - Preeminent Research Consulting PRC - Pretoria, South Africa
(2025-10)
- Developed cutting-edge solutions for clients embarking on their journeys of data and digital transformation.
- Assist organizations in leveraging technology to enhance performance, expand customer reach, and maintain competitiveness.
- Conducted assessments, gap analyses, and evaluations of technology and AI readiness alongside business cases.
- Crafted design blueprints and roadmaps, including overarching architectural frameworks and implementation oversight.
- Facilitated change management initiatives, upskilling organizational staff and fostering a culture that recognizes technology as an enabler for effective and efficient operations with minimal human errors.
- Provided guidance on operational and implementation models.
- Delivered end-to-end visibility to assure project success.
- Aligned business objectives with data strategies to ensure the full implementation and capability of digital transformation resources while achieving returns on investment through digital tools.
Director- Digital Transformation - National School of Government (NSG) - Pretoria, South Africa
(2023-10 - 2025-09)
- Steered the strategic direction for the digital transformation strategy and the implementation of significant methods to enhance NSG's operational modalities.
- Advised on digital solutions for NSG, driving growth through the transformation of traditional operations with digital processes.
- Perform Stakeholder management and improve digital transformation uptake.
- Collaborate with Public, Private Partnerships to ensure it reaches broader audience.
- Foster international partnerships to enhance digital transformation portfolio.
- Collaborate with SOEs and Multinational companies.
- Conduct Awareness sessions and change management to ensure up-skilling.
- Redefined organizational practices by digitizing processes, facilitating easier access for NSG clients.
- Provided strategic leadership on ICT projects to promote business efficiency and cost reduction.
- Initiated business development efforts to create partnerships.
- Guided procurement processes for digital solutions within the organization.
- Advised business units on digital solutions improving efficiency.
- Counseled National, Provincial, and Local government entities on utilizing digital transformation to address South Africa's pressing challenges.
- Engaged with regional and continental initiatives embracing AI and digital transformation across Africa.
- Contributed to the global discourse on AI governance by accepting invitations from OECD.
- Nurtured partnerships with Original Equipment Manufacturers (OEM) to align with the digital era.
- Identified and proposed business solutions that would propel NSG forward.
- Guided the executive team on essential solutions vital for managing high client volumes.
- Led the strategizing and implementation of a comprehensive digital transformation roadmap, enhancing smart and sustainable systems for NSG.
- Coordinated effective resource planning, reporting, and project execution aligned with NSG's business needs.
- Designed, developed, and deployed tailored digital solutions that support NSG's business model, including a successful migration to SharePoint and Office 365 platforms.
- Elevated data analytics capabilities within the organization.
- Identified innovative solutions that would drive NSG's progression.
- Defined the seamless user experience across digital and non-digital channels, mapping varied user interaction points and managing the end-to-end user journey.
- Conducted digital research on the evolving future of Education, Training, and Development (ETD), developing insights on customer trends and disruptive technologies.
- Cultivated new competencies among NSG staff in data integration, analysis, and visualization.
- Revamped business processes to emphasize automation and digitization, maximizing operational efficiency.
- Reconfigured organizational capabilities and delivery platforms by advising on digital leadership, appropriate structure, and technology architecture.
- Managed stakeholder relationships, fostered a digital culture, and executed the digital transformation strategy while advising on technology management across the organization.
Senior Researcher - Center for Fourth Industrial Revolution (C4IR, SA) - Pretoria, South Africa
(2023-05 - 2023-09)
- Provided critical insights on pivotal projects, including AI and Data initiatives, analyzing concept notes and technical documents to ensure deliverables met client expectations.
- Facilitated collaborations among various stakeholders to advance the center's objectives and partnerships.
- Developed concept notes for digital transformation and assisted in designing frameworks for blockchain and AI to establish baselines for policy development.
- Benchmarking against other African nations regarding developments in AI, ethics in AI, and open data policies for the public sector.
- Created a dynamic framework for open data sharing.
Research Expert 4IR / Director - Department of Communications and Digital Technologies (DCDT) - Pretoria, South Africa
(2020-03 - 2023-02)
- Conducted in-depth research on computer systems regarding emerging technologies, prioritizing projects on AI, IoT, and other innovations.
- Contributed to UNESCO committee initiatives and conferences focused on developing ethical AI frameworks and global guidelines, representing South Africa's position in AI initiatives.
- Drafted proposals for funding national AI guidelines, collaborating with international stakeholders to align directives on socio-economic development stemming from emerging technologies.
- Formulated a concept note for a national AI institute and recommended essential components and strategies.
- Assisted in drafting national policies addressing economic implications from a 4IR perspective.
- Created strategies for emerging technologies.
- Advised the department and ministry on integrating 4IR technologies, participating in both local and international seminars and workshops.
- Analyzed programs for implementation in the 4IR context, advising the ministry on interventions that could catalyze economic development.
- Outlined priority sectors demanding 4IR and AI application initiatives.
- Provided strategic recommendations on necessary policies for AI and 4IR technologies.
- Clarified project directions aimed at spurring economic advancements in the digital age.
- Participated in international and regional discussions addressing 4IR matters.
- Developed a socio-economic impact assessment framework for evaluating 4IR indicators.
PhD Researcher - Council for Scientific Industrial Research (CSIR) - Pretoria, South Africa
(2016-02 - 2019-06)
- Conducted research focusing on system integration and e-services, investigating optimal methods for dynamic integration of heterogeneous services.
- Presented findings on system integration at national and international conferences.
- Authored papers for conferences with comprehensive analyses of e-service integration with minimal user involvement.
- Effectively integrated heterogeneous services in real-time scenarios requiring minimal user intervention.
Information Security Lecturer & Supervisor for B. Tech Students - Tshwane University of Technology - Pretoria, South Africa
(2017-06 - 2020-02)
- Lectured on information security principles, guiding students on protecting their information from unauthorized access and supervising B. Tech research projects.
- Provided clear expectations for research projects and instructed students on effective research methodologies.
- Mentored students throughout their postgraduate academic journeys.
- Evaluated research projects from diverse TUT departments, providing feedback.
- Teach and set practicals for the module
- Supervise Hons and Masters students and provide them with guidance and feedback.
- Set Exams and Moderate some papers for the student.
Operation Specialist and Project Manager - Telkom SA - Pretoria, South Africa
(2013-01 - 2015-12)
- Managed high-priority projects, drafting Service Level Agreements (SLAs), identifying cost elements, testing networks, and providing technical support to stakeholders and customers.
- Presented project progress updates to the CEO, CTO, management, and with various stakeholders.
- Oversaw the construction of networks including SDH, ME networks, NG SDH Network, and IPNet.
- Delivered 10-100GElinks on DWDM, promoted network scalability, and ensured robust network security alongside high bandwidth capabilities and compliance with SLAs.
- Ensured the adherence to the fulfillment, assurance, and billing (FAB) processes prior to project launches.
- Facilitated the provision of network solutions like X-Mbps, STM-4, STM-16, and VC-4 circuits.
- Implemented traffic demultiplexing and executed various handoff protocols such as GFP, LCAS, and VCAT on LAN interfaces.
- Supervised the deployment of network hardware, ensuring stakeholders understood network capabilities and functionalities.
- Maintained server operations at Data Center Meet Me Rooms (MMRs), securing multitenant EDD interactions with service providers.
- Processed services over Layer 2 Ethernet and other data-link protocols, providing various interfaces and capabilities for service offerings.
- Developed a Multi-Protocol Label Switching (MPLS) network framework to incorporate Traffic Engineering (TE).
- Assessed network exchange rooms in South Africa, along with their capabilities and operational readiness.
- Executed site visits to identify handover facilities for networks with detailed technical assessments and ensured compliance with operational specifications and agreements.
- Evaluated new platform features for potential inclusion in the product portfolio.
- Coordinated teleconference facilities and conducted proof of concept (POC) evaluations, assessing network challenges and creating assurance documents.
- Identified existing submarine cables, backup routes, and congestion control measures, ensuring robust backup solutions for clients.
- Oversaw the design, implementation, maintenance, and optimization of fundamental network areas, leading network project developments.
- Orchestrated comprehensive project planning, organizing, and team leadership, overseeing project lifecycles from incubation to launch, ensuring stable operations and high service availability.
- Advised clients on network capacity requirements for international operations.
- Guided clients on MPLS capable IP Points of Presence (PoPs) and Layer 2 connectivity, enabling scalable Layer 3 network routing.
- Drew technical product requirements based on Marketing Service Descriptions (MSD) and authored comprehensive technical assessment documents.
- Ensured that marketing requirements were met during project developments and contributed to the creation of business rules and processes.
- As a Technical Product Developer (TPD), crafted Technical Service Descriptions (TSDs) and managed complete project lifecycles.
- Conducted Business Assessments for Telkom products, analyzing target markets and evaluating product benefits, inclusive of SWOT analyses.
- Assisted marketing by providing cost elements for each product and service, contributing to competitor analyses and business fulfillment processes.
- Strived to make products more affordable through flexible and accessible technology solutions.
- Identified and addressed risks and challenges impacting product success and established strategic plans for Telkom's offerings.
- Conducted technology assessments, implementing innovative solutions and technology direction strategy documentation.
- Offered guidance to stakeholders while exploring and integrating new technologies into upcoming projects.
- Managed team dynamics while assessing how emerging technology could enhance system functionality and overall client satisfaction.
Coordinator - Telkom Center of Excellence (CoE) - Alice, South Africa
(2010-02 - 2010-11)
- Assisted Telkom bursary students by processing claims and ensuring accuracy, managing student work hours within the computer science department for tutoring and lab support.
Mentor and Organizer - Department of Education (DoE) - Eastern Cape
(2009-06 - 2010-09)
- Guided grade 12 students on IT career pathways, advising on course selections and motivating them on university lifestyles and research works.
- Organized mentoring initiatives for Eastern Cape grade 12 students during winter schools.
Lab Technician, Department of Information and Communication Technology (ICT) - University of Fort Hare (UFH) - Alice, Eastern Cape
(2008-01 - 2009-11)
- Assisted with software installations, network cabling, and provided lab support within the ICT department.
- Troubleshot and configured university network systems, installing computers in university laboratories.
- Managed repairs for university computers on behalf of the ICT department as needed.
