Customer Service Agent
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I helps customers with their questions and addresses issues regarding products or services. I am responsible for providing support from start to finish to resolve customer inquiries or concerns.
Answering inbound calls, evaluating problems and complaints of the callers, providing proper solutions, responding to the needs of customers, selling and giving information on the products or services, processing orders, forms, and applications, routing calls to other team.
I have grade 12 that I passed in 2013
