Intermediate End-User Support Technician
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Detail-oriented and adaptable IT Support Technician with over four years of experience in remote and onsite technical support, Active Directory administration, and infrastructure optimization. Proven ability to diagnose complex issues, implement system upgrades, and enhance network security. Excels at end-user training, documentation, and delivering reliable IT solutions across government and corporate environments.
Currently serving in a field deployment role with the City of Cape Town, supporting endpoint readiness and technical rollout projects.
Detail-oriented and adaptable IT Support Technician with over four years of experience in remote and onsite technical support, Active Directory administration, and infrastructure optimization. Proven ability to diagnose complex issues, implement system upgrades, and enhance network security. Excels at end-user training, documentation, and delivering reliable IT solutions across government and corporate environments.
Currently serving in a field deployment role with the City of Cape Town, supporting endpoint readiness and technical rollout projects.
Diploma in Information Technology with various technical Certificates. I'm also in possession of Drivers License
