Mandisa Gumede

I am Seeking employment with a company where i can utilise my talent and skills to grow and expand the company with the knowledge that i have. I am a career driven and enthusiastic individual, my strong beliefs are best defined by teamwork and collaboration. If I don't know something I take it as an opportunity to learn because of my willingness to learn.

My Logistics and Supply chain management qualification has provided me with readiness to work in a team, apply my leadership skills and problem-solving skills. Throughout my experience in furthering my educational qualifications, I have shown capabilities of working under pressure versus deadlines, collaborating with my team members to deliver the curriculum expectations.

Supply Chain Clerk trainee at Prince Mshiyeni Memorial Hospital (2022-08 – 2023-08)

• Exercising budget and expenditure control in Supply Chain management Systems Department (PFMA)
• Assisting in monitoring procurement and ensure compliance with Supply Chain Management
• Updating and ensuring maintenance of the register of suppliers

Sales Agent at ZC Marketing (2023-11 – 2024-04)

• Dealt with Physical Sales at retail Store (Ackermans)
• Convinced customers to Open an Ackermans Store card
• Sold phones by Contract (FoneYam)
• Provided capfin loans to customers
• Assisted customers to increase their credit score by taking a loan
• Learned customer engagement and improved communication skills

Customer Service Agent at Call Center International - CCI (2024-10 – Present)

• Booking flights for Customers through Voice (calls)
• Cancelled reservations
• Did modifications on customers reservations
• Rescheduling flights
• Dealing with queries and enquiries for customers
• Used systems: EZR, ECD tool, Receipts portal, wingtips, Navigator, and FLIFO

Bachelor of Business Administration in Logistics and Supply Chain Management – IIE Rosebank College (2022)

National Senior Certificate – Isipingo Secondary School (2017)