Mandisi Gubevu

A dedicated, customer-centric, and efficient professional with over two years of hands-on experience in high-volume retail and hospitality environments. Proven track record of maintaining high standards of transactional accuracy, managing inventory efficiently, and delivering exceptional service to ensure client retention. Possesses strong interpersonal skills, a disciplined approach to time management, and the ability to thrive under pressure in fast-paced team dynamics.

Front-of-House Cashier & Customer Service Representative at KFC Franchise (2023-01 – 2026-05)

• Executed high-volume point-of-sale transactions accurately utilizing integrated digital cash registers and electronic speed-point machines.
• Delivered top-tier customer service, managing order accuracy during peak retail hours while maintaining compliance with brand hospitality standards.
• Handled daily cash float reconciliations, ensuring absolute financial accountability at the open and close of business shifts.
• Collaborated closely with the kitchen and dispatch teams to streamline order fulfillment times and minimize customer wait periods.
• Maintained workstation compliance with rigorous health, safety, and operational hygiene regulations.

National Senior Certificate in Grade 12 / Matric – Indonsa High School (2020)