Manku Rosaliah

I seek challenging opportunities where I can fully use my skills for the success of the organization. I also have the experience in supervising a large team and run smooth running shifts. I am a dedicated and energetic Shift Supervisor who thrives on leading teams to success.

With a strong background in both community campaigning and fast-paced restaurant management, I pride myself on balancing high-speed service with a 'people-first' heart. I don't just manage shifts; I mentor my team, ensure every customer leaves with a smile, and take pride in running a clean, efficient, and profitable kitchen.

Supervisor - KFC

(2023-08)

I am a dedicated and energetic Shift Supervisor who thrives on leading teams to success. With a strong background in both community campaigning and fast-paced restaurant management, I pride myself on balancing high-speed service with a 'people-first' heart. I don't just manage shifts; I mentor my team, ensure every customer leaves with a smile, and take pride in running a clean, efficient, and profitable kitchen.

Dedicated and result-oriented Shift Supervisor in high-volume quick-service restaurant (QSR) management. Proven ability to lead diverse teams, optimize shift performance, and uphold the highest standards of food safety and customer service. Expert in balancing operational efficiency with a 'Customer First' mindset.

• Conducted rigorous cash management duties, including opening/closing registers, mid-shift drops, and daily banking reconciliations with a focus on zero variance.

Campaigner - Sekwati Group

(2019-10 - 2021-10)

• Public Relations: Acted as the frontline representative for the organization, engaging with a high volume of community members daily to promote environmental awareness/social justice.
• Strategic Persuasion: Mastered the 'pitch' process, successfully converting cold leads into active supporters and donors through effective communication and negotiation.
• Target Achievement: Consistently met and exceeded daily and weekly outreach quotas, demonstrating high levels of self-motivation and persistence.
• Conflict De-escalation: Developed the ability to handle rejection and difficult public interactions with professionalism and a positive attitude.

Tlotlisong secondary school (2015)