Maphelo Ndabeni

Dedicated and hard working individual with over a year of experience as a general worker and shop assistant (cashier), and a graduate in Retail Business Management. I possess strong interpersonal skills that enable me to deliver excellent customer service and create a positive retail atmosphere. My desire to learn and explore new opportunities fuels my ability to adapt in fast paced environments and approach challenges with enthusiasm.

I am excited to bring my talents and passion for excellence to a dynamic team. With a proactive approach and strong work ethic, I am well equipped to make a positive difference in any role.

Sales Associate and Acting Supervisor - OUT OF AFRICA LIVING - Victoria Wharf Shopping Centre, V&A Waterfront Cape Town

(2024-12-01)

• Assist customers with product selection and provide excellent customer service
• Process sales transactions accurately at the point of sale
• Handle customer queries and resolve issues professionally
• Act as a supervisor in the absence of the supervisors and ensure the shop is properly closed

Shop Assistant - Ackerman's - Adderley Street, Cape Town, Western Cape

(2024-01)

• Assist customers with inquiries and purchases, providing exceptional customer service
• Assist in inventory management and restocking shelves
• Operate the cash register and handle transactions efficiently

General Worker (Maintenance) - EPWP - Eastern Cape Port St Johns

(2022-08 - 2023-02)

• Performed general maintenance tasks to ensure the facility was clean and functional
• Assisted with various repair tasks and maintenance projects
• Followed safety protocols to ensure a safe working environment

Diploma - Retail Management - Cape Peninsula University of Technology (2023-01 - 2025)

Matriculation Certificate - Ndamase Senior Secondary School (2019-01 - 2021-12)