Marcelle Bester
People Operations Specialist
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About
Dedicated People Operations manager with 9 years of experience in office management, human resources, payroll administration, and event management. In addition to HR and Administration, I am a strategic thinker that adapts easily. My years in HR Operations have allowed me to grow and develop professionally and as a leader. I have a strong passion to innovate and drive for solutions. Personal accountability for results and my integrity are respected and unquestioned.
Experience
People Operations Manager - Andile Solutions - Rosebank
(2016-07 - 2019-04)
The main objective of my role was to be a Culture Creator in a new and exciting, family orientated environment. The core values were care, growth and grit. Andile means 'the family is growing' in Zulu, and that was my mission, to ensure healthy growth of the organisation / Andile family.
I am purposefully giving detailed information on this role, as it was the most significant position in my career, where I faced and overcame many challenges. I grew as an individual, my level of emotional intelligence also developed greatly. However, this was also a very demanding position, and as much as I love and am energised by challenges, responsibilities, and deadlines, I have a hard time saying no and would willingly bite off more than I can chew.
My reason for leaving was therefore a little bit of burnout, and a whole lot of 'I need to take care of myself'.
- Administration of day-to-day HR processes & systems
- Management of interview processes
- Psychometric assessment result analysis and feedback to hiring managers
- Onboarding, new employee training schedules, new hire communications, onboarding surveys and HR system entries using BambooHR
- Employee strengths-based assessments that provide feedback to employees and their line managers
- Placement of individuals in fitting positions to contribute to higher employee engagement
- Employee Compensation including payroll and employee benefit administration
- Employee Relations
- Workplace Counselling to serve as a safe place for employees to discuss issues
- Events Management including weekly and monthly events to bring teams together and reconnect remote employees
- Operational / Office Management & Internal Communication
Reward Analyst / Remuneration & Benefit Specialist - Emergence Growth - Human Capital Africa - Randburg
(2015-03 - 2016-06)
- Job Evaluations for Paterson levels A to D
- Compile and complete survey sourced data, analysis of data and communicate findings and present to management committees
- Research and benchmark best practice in employee remuneration benefits
HR & Payroll Consultant - Lewis Labour Services - Cross Border Consultants/Tshenolo Resources
(2014-04 - 2015-02)
- Full Human Resource Function as consultant
HR & Payroll Administrator - Faheti Cleaning Services
(2011-05 - 2014-02)
- Full Human Resources and Payroll function
Education
Diploma - Counselling and Communication Skills - South African College of Applied Psychology (SACAP) (2020-06 - 2022-06)
Bachelor of Commerce - Human Resource Management - University of South Africa (UNISA) (2014-06)
Grade 12 - Rustenburg High (2009)


