Marco Taaibosch
Sales agent
Pringle Bay, Western CapeMember since October 15, 2025
Computer literacyMicrosoft Office (MS Word, Excel, PowerPoint and Outlook)Excellent communication skillsCritical reasoning and analytical skillsResearch and report writing skillsInterpersonal skillsAbility to work with confidential informationExcellent problem solving/judgment skills, high level of attention to detail and
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Experience
Sales agent - FADT Coastal Line 2
(2025-11)
Monitoring Centre Shift Manager (Lead) / Coastal CID Hubs Manager / Coastal CCTV Manager - Fidelity-ADT Services Group
(2020-08 - 2025-05)
- Analyze data and report back to higher management
- Monitor and address staff performance (Performance Management)
- Manage Quality Assurance
- Oversee all activities of Supervisors and staff
- Client Complaint Liaison (Telephonically / Walk in clients)
- Training and development
- Lead team meetings
- Administration / Record keeping
- Initiating Disciplinary Hearings
- Representing employer at CCMA
- Drive / Implement organizational policies
- Manage Satellite Hub staff
- Manage client expectations / Resolve client queries / Liaise with internal, external clients
- Equipment management
- Integration of staff after new acquisitions
- Coordinate CCTV staff and resources
- Drafting of SOP's
Education
Senior Certificate - Matric - St Andrews High School (2006)
FET Administration Management - Administration Management (2017)
FET Generic Management - Generic Management (2020)
Skills
Sales agent
