Mark Bray

Commercially focused sales and business development professional with over five years' experience driving revenue growth within the transport and logistics industry. Skilled in business development, key account management, commercial negotiations, pricing, customer retention and logistics solutions. Recognised for building long-term client relationships, identifying growth opportunities, and working closely with operational teams to deliver customer service and profitable growth.

Sales Representative — Business Development & Key Account Management at Logistical Distribution Services (LDS) (2021-06 – Present)

Responsible for developing new business, managing key customer relationships, and providing commercial freight solutions across South Africa. Work closely with directors and management teams across Sales, Operations, Accounts and Costings to ensure customer satisfaction and profitable growth.

• Grew my portfolio consistently year-on-year since joining in 2021, driven by sustained new business development and customer retention.
• Service customers and develop new business nationwide by phone, email, and virtual communication, maintaining strong long-term relationships.
• Prepare tailored transport solutions by analysing customer freight requirements, quoting accurately, and negotiating competitive pricing.
• Manage customer accounts from prospecting and onboarding through to implementation, service delivery and ongoing account development.
• Work closely with various internal departments to resolve customer issues, maintain service standards and protect profitability.
• Negotiate pricing structures, service expectations and credit terms while balancing customer satisfaction with business requirements.
• Build relationships with procurement managers, business owners and logistics decision-makers across manufacturing, construction, agriculture, industrial, retail and engineering sectors.

Area Representative (Part-time) — Fibre & Telecommunications at Acquivate (Pty) Ltd (2020-08 – 2021-03)

• Engaged body corporates, contractors, and property stakeholders during fibre network expansion.
• Promoted fibre solutions, supported installation planning, and managed customer communication.

Sales & Construction at The Nguni Guy / The Platform (2020-09 – 2021-03)

• Assisted with construction projects converting shipping containers into retail and hospitality spaces.
• Internal sales, quotations, customer enquiries.

Sales & Marketing Assistant — Construction at Uni-Build Contractors (2018-01 – 2020-08)

• Generated new business through referrals, networking, and digital marketing.
• Prepared quotations, negotiated pricing, coordinated material deliveries, and assisted with project supervision.

Internal Salesperson — Hardware, Adhesives & Retail at Halls Adhesives (2019-05 – 2019-06)

• Internal salesman, handling quotations, customer enquiries, order processing, and taking payments.
• Assisted customers with product selection and technical advice.

Bachelor of Commerce in Business Management – University of South Africa (UNISA)

Matriculation in Bachelor's Pass – Maritzburg College