IT Operations Analyst
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Experienced IT professional with 15+ years in Enterprise IT Operations Analyst role. Expertise in Information Systems & Technology, strong problem-solving, and customer support skills. Proven track record of meeting deadlines and adapting to new technologies.
Versatile skill set with BCom Informatics degree and certifications in SAP Business Process Integration, Agile Project Management, and Microsoft Certified Professional.
Key strengths: IT Service Delivery, Application Support, Project Management and Support, Data Analysis, Identity and Authentication Services, Exchange Messaging Administration, Business Process Improvement and Integrations, and Computerized Systems Implementations.
