Marlvin Chikofa

Resourceful and dedicated Delivery Driver Assistant with a strong track record of supporting efficient logistics and maintaining high standards of vehicle safety and customer service. Skilled in coordinating delivery schedules and routes, loading and unloading goods, checking inventory, maintaining delivery records, and communicating professionally with customers and dispatch teams. Reliable, safety-conscious and physically capable, with additional experience in retail customer service.

Delivery Driver Assistant - Dairy Mart - Cape Town

(2013-07 - 2025-07)

• Assisted the primary delivery driver by loading and unloading goods carefully to ensure damage-free transport.
• Organised delivery schedules and routes to support efficient operations and timely arrivals across Cape Town.
• Communicated with customers to confirm delivery details, addresses and resolve immediate concerns professionally.
• Performed routine vehicle inspections and maintenance checks to support safe and reliable delivery operations.
• Maintained accurate records of deliveries, including times, destinations and discrepancies noted during transit.
• Worked closely with warehouse staff to coordinate stock availability and streamline the loading process.
• Checked and verified delivery items against order documentation to support inventory accuracy.
• Resolved delivery issues promptly by liaising with dispatch and management to minimise delays and improve customer satisfaction.
• Secured goods safely inside delivery vehicles to prevent shifting and damage during transit.
• Monitored traffic patterns and road conditions to adjust delivery plans and support on-time completion.
• Assisted in training new delivery assistants on safe handling practices and customer interaction.
• Used handheld devices to update delivery statuses in real time, improving communication between drivers, dispatchers and customers.
• Assisted with post-delivery audits to verify completeness of deliveries and gather customer feedback.

Shop Assistant - Nabeliah Hardware - Cape Town

(2013-02 - 2013-03)

• Assisted customers in locating products and provided clear information about merchandise.
• Operated the cash register efficiently and handled transactions accurately.
• Maintained orderly displays and restocked shelves to keep the shop clean and fully stocked.
• Handled customer enquiries and resolved routine concerns professionally.
• Supported inventory management through stock counts and assistance with deliveries.
• Ensured the shop floor was clean and organised while following health and safety standards.
• Collaborated with team members on promotional events and sales activities.
• Monitored stock levels and liaised with suppliers to help maintain product availability.

Grade 12 - Mathematics, English, Physical Sciences and Life Sciences - Inyanda High School (2002-01 - 2012-11)