Marochell Basson
Hospitality Industry Professional with 20+ Years Experience
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About
With over 20years of experience in the Hospitality Industry, I would definitely be an asset to your company. I have extensive experience in the Hospitality Industry and the daily operation of a Boutique Hotel and Guest House. I believe, in this Industry, the most important is excellent customer service, good multitasking skills and good problem-solving skills. I strive for excellence and ultimate guest satisfaction is my goal.
Experience
General Manager - Dolphin Bay Boutique Hotel and Spa - Summerstrand, Port Elizabeth, South Africa
(2023-09)
Day to day running of the Boutique Hotel and Spa
- Breakfast run
- Lunch run
- Dinner run
- Concierge
- Front and back office
- Reception and Reservations (Nightsbridge)
- Marketing on local sites
- Housekeeping
- Manage Staff
- Stock control, orders and purchasing
- Maintenance control
General Manager - O on Kloof Boutique Hotel and Spa - Sea Point, Cape Town, South Africa
(2018-12 - 2022-12)
Day to day running of the Boutique Hotel
- Breakfast run
- Concierge
- Front and back office (Sage)
- Reception and Reservations (Nightsbridge)
- Marketing on local sites
- Housekeeping
- Lunch/Bar
- Staff
- Stock control, order and purchasing
- Maintenance control
General Manager - Atlantic House Guest House - Camps Bay, Cape Town
(2010-05 - 2018-03)
Day to day running of the Boutique Hotel
- Breakfast run
- Concierge
- Front and back office
- Reception and Reservations (Nightsbridge)
- Marketing on local sites
- Housekeeping
- Bar
- Staff
- Stock control, order and purchasing
- Maintenance control
General Manager - Lodge on Main Guest House - Port Elizabeth, South Africa
(2009-01 - 2010-01)
Day to day running of the Guest House
- Breakfast run
- Concierge
- Front and back office
- Marketing on local sites
- Reception and Reservations (Easy Innkeeping)
- Housekeeping
- Bar
- Staff
- Stock control, order and purchasing
- Maintenance control
- Conferences
Manager - Cape Flame Guest House - Port Elizabeth, Eastern Cape
(2006-01 - 2008-12)
Day to day running of the Guest House
- Breakfast run
- Concierge
- Front and back office
- Reception and Reservations (Easy Innkeeping)
- Housekeeping
- Bar
- Staff
- Stock control, order and purchasing
- Maintenance control
- Conferences
All round assistant - Sutton Bay Golf Estate - South Dakota USA
(2009-03 - 2009-11)
8 month visa work experience
- Housekeeping
- Reception
- Waitress/Bar lady
Education
Diploma - Hospitality Management - IHT Bellville (2003-01 - 2005-11)
Matriculated - Framesby High (2002)
