Mary Matlou
Multifaceted Professional
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About
Technically skilled & operationally minded professional with strong experience in mechanical systems, fleet coordination, fault finding, maintenance, and day-to-day operational support. Brings a practical problem-solving approach, strong attention to detail, and the ability to work effectively in fast-paced environments where reliability and accuracy are essential. Combines hands-on technical capability with sound planning, coordination, and supervisory awareness.
Known for being dependable, adaptable, safety-conscious, and committed to maintaining high standards of workmanship. Stands out through a balanced understanding of both technical performance and the wider operational needs that drive productivity and efficiency.
Experience
Technician - Bidvest International Logistics (BMW VDC)
(2025-11)
I am currently employed as a Technician at Bidvest International Logistics (BMW), where my role involves a range of technical and operational responsibilities, including but not limited to:
- Diagnose mechanical and electrical faults on BMW vehicles in line with specifications.
- Perform vehicle inspections to identify safety, performance, and compliance issues.
- Use approved diagnostic tools and software to troubleshoot complex system faults.
- Execute repairs, replacements & adjustments according to BMW technical standards.
- Conduct preventative maintenance in line with service schedules & technical bulletins.
- Verify repair accuracy through testing, calibration, and quality control checks.
- Accurately document all diagnostics, repairs, and inspections in service records.
- Complete job cards and electronic reports with clear, detailed technical information.
- Coordinate with service advisors to plan and prioritize repair orders.
- Manage allocated work to meet turnaround times and operational deadlines.
- Support quality audits and compliance checks within the workshop environment.
- Minimize rework through disciplined diagnostics and first-time-right repairs.
Fleet Controller - Coca Cola (CCBSA)
(2024-04 - 2025-10)
I previously served as a Fleet Controller at Coca-Cola Beverages South Africa (CCBSA), where I was responsible for overseeing fleet operations and associated administrative functions, including but not limited to:
- Coordinated and supervised workshop artisans to ensure timely fleet maintenance and repairs.
- Maintained accurate fleet master data and managed all site fleet administration.
- Developed and enforced service and roadworthiness schedules in line with compliance standards.
- Ensured vehicles were licensed and compliant with AARTO & road safety regulations.
- Recorded and reported weekly odometer and hour-meter readings for fleet assets.
- Controlled repair costs, evaluated quotations, and approved cost-effective solutions.
Assistant Technician - BMW VDC
(2023-08 - 2024-03)
I previously worked as an Assistant Technician at BMW VDC, supporting technical operations and maintenance activities across multiple functions, including but not limited to:
- Installed and fitted accessory kits on new vehicles according to BMW standards.
- Removed and installed mechanical components during vehicle preparation.
- Performed minor and major services on passenger vehicles.
- Conducted basic diagnostics to identify mechanical faults.
- Completed vehicle inspection reports and technical documentation.
- Assisted senior technicians with mechanical repairs and servicing tasks.
- Prepared vehicles for delivery through technical checks and adjustments.
Technician Apprenticeship - Penta Motor Group
(2021-04 - 2023-02)
I completed a Technician Apprenticeship at Penta Motor Group, where I gained hands-on technical experience and foundational industry exposure, including but not limited to:
- Assisted senior technicians with servicing and maintenance of diesel engines.
- Observed and participated in diagnosing mechanical and engine faults.
- Performed entry-level tasks such as oil changes and filter replacements.
- Supported routine inspections and preventative maintenance activities.
- Cleaned and prepared engine components during repair processes.
- Replaced worn parts such as belts and filters under supervision.
Education
Bachelors Degree - Supply Chain & Operations Management - University of South Africa
Higher Certificate - Supervisory Management - University of South Africa (2025)
Trade Test Certificate - Diesel Mechanic - Better Best Development Centre (2023)
Mechanical Engineering Certificates - Mechanical Engineering (N1-N4) - Lephalale TVET College (2020)
National Senior Certificate - Matric - Maowaneng High School (2016)