Pharmacy Manager - Life Healthcare - Germiston, Gauteng
(2020-12)
- Manage sensitive data and documentation filing systems, following confidentiality and data security protocols to reduce risks.
- Communicate with healthcare staff and recommend alternative medication options for out-of-stock or generic pharmaceuticals.
- Consult with customers to explain dosages and side effects of medication use.
- Provide warm, friendly greetings to customers, handling prescriptions and purchases efficiently.
- Respond to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
- Accurately fills 50 -100+ prescriptions every week.
- Discuss medications with customers and provided relevant educational materials to increase knowledge.
- Provide staff training in dispensary operations and medication handling.
- Maintain excellent knowledge of medical products and treatments for informed, dependable customer care.
- Cultivate positive work environment by organizing team activities and mentoring staff.
- Supervise pharmacy team and delegate tasks to meet daily objectives.
- Supervise porters to fulfill facility requirements.
- Pro-Active member of MDT team, clinical team and HOD team.
- Pro-Active member of Pharmacy Managers team at Life Healthcare Head Office.
- Formulating and implementing SOP's, Learnings, Directives and work procedures.
- Reviewing SOP's from Head Office and assisting with changes when necessary.
- Quality guardian for medication control and handling in wards.
- Managing medication alerts and incidents.
- Hazardous chemical substances guardian.
- Liaise with pharmaceutical companies to provide training and information sessions.
- Financial management and reporting to Head Office regarding budgets, growth, cost reduction interventions etc.
- Antimicrobial stewardship policing.
- Built a positive and productive relationship with the Department of Health to obtain stock and close off queries.
- Drive CPD commitments to fulfill requirements from SAPC.
- Assist Infection prevention specialist with keeping staff vaccinated and ensuring stock availability for infection prevention.
- Actively participate in ward rounds, medication safety rounds and communication with doctors and psychiatrists.
- Safeguard narcotics and medical supplies with stringent adherence to inventory management, labelling and dispensing protocols.
- Maintain mastery of proprietary software related to medication dispensing, medical data and insurance claims.
- Participate in all audits from SAPC, Life Healthcare and DOH.
Depot Pharmacist - World Courier - Kempton Park, Gauteng
(2017-05 - 2020-11)
- Ordered medical, office and other supplies according to expected pharmacy needs.
- Accurately filled 50 -100+ orders every week.
- Maintained relevant stock by adhering to control principles and proactively driving down holdings to optimize stock levels.
- Delivered depot strategy by providing expert care and advice to uphold brand and customer care standards.
- Conducted regular reviews through audits, observations and risk assessments to provide customer and patient safety.
- Maximized profitability by focusing on service income streams to increase attention to areas of opportunity.
- Delivered logistical care to meet customer's operational and quality needs, continuously evaluating services and procedures to make improvements.
- Supported depot manager in controlling costs by encouraging colleagues to operate within business requirements and initiatives.
- Monitored inventory and reported low stock to customers for replenishment.
- Worked collaboratively and supportively to logistics staff and depot manager to facilitate smooth operations and quality customer service.
- Checked counts and dosage accuracy on orders before releasing medication to customers to avoid service complications.
- Stayed current on best warehousing practices, new procedures and quality applications and interactions with clients to minimize errors.
- Complied with GWP standards and other relevant guidelines to provide safe pharmaceutical services and minimize risks.
Senior Pharmacist and Pharmacy Manager - Sandringham Gardens Dispensary - Johannesburg, Gauteng
(2016-07 - 2017-04)
Reason for leaving: Position in logistics available
- Instructed individuals on proper use of blood pressure monitors and other medical devices.
- Informed customers on side effects, correct dosage and proper storage of over-the-counter medicines.
- Placed timely and accurate supply orders to maintain optimal levels of medications, containers, labels and other materials.
- Communicated with nursing and medical personnel regarding medication orders or drug therapy issues.
- Provided patient counselling regarding OTC medications.
- Ordered medical, office and other supplies according to expected pharmacy needs.
- Accurately filled 100 -200 prescriptions every week.
- Monitored inventory and reported low stock to procurement team for replenishment.
- Maximized profitability by focusing on service income streams to increase attention to areas of opportunity.
- Complied with GPP standards and other relevant guidelines to provide safe pharmaceutical services and minimize risks.
- Maintained relevant stock by adhering to control principles and proactively driving down holdings to optimize stock levels.
- Stayed current on pharmacy practices, new drugs and drug applications and interactions to avoid prescription errors.
- Provided prescription intervention services and arranged delivery of prescription medicines to patients.
- Participated in rounds and clinical meetings to provide pharmaceutical advice to prescribers and other health care professionals.
- Checked counts and dosage accuracy on prescriptions before releasing medication to patients to avoid medical complications.
- Conducted regular reviews through audits, observations and risk assessments to provide customer and patient safety.
- Delivered pharmacy strategy by providing expert care and advice to uphold brand and customer care standards.
- Delivered pharmaceutical care to meet patients' health and well-being, continuously evaluating services and procedures to make improvements.
Pharmacy Manager and pharmacist - Life HealthCare Esidimeni Waverley Care Centre - Germiston
(2008-06 - 2016-06)
Reason for leaving: Government terminated contract with Life HealthCare and retrenchment followed.
- Worked with pharmacists to coordinate consultations for new medications, providing customers with top-quality service.
- Cultivated positive work environment by organizing team activities and mentoring staff.
- Maintained mastery of proprietary software related to medication dispensing, medical data and insurance claims.
- Supervised pharmacy team and delegated tasks to meet daily objectives.
- Safeguarded narcotics and medical supplies with stringent adherence to inventory management, labelling and dispensing protocols.
- Appraised staff through 1:1 meetings and KPI tracking.
- Communicated with healthcare staff and recommended alternative medication options for out-of-stock or generic pharmaceuticals.
- Provided staff training in dispensary operations and medication handling.
- Provided warm, friendly greetings to customers, handling prescriptions and purchases efficiently.
- Rolled out community health initiatives for vaccinations and sexual health awareness.
- Discussed medications with customers and provided relevant educational materials to increase knowledge.
- Managed sensitive data and documentation filing systems, following confidentiality and data security protocols to reduce risks.
- Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
- Maintained excellent knowledge of medical products and treatments for informed, dependable customer care.
Pharmacist - Direct Medicines - Edenvale, Gauteng
(2006-11 - 2008-05)
Reason for leaving: Opportunity to become Pharmacy Manager at Waverley Care Centre
- Accurately filled 100-200+ prescriptions every week.
- Delivered pharmaceutical care to meet patients' health and well-being, continuously evaluating services and procedures to make improvements.
- Maximized usage of company's automated centralized dispensing solutions for streamlined operations.
- Maximized profitability by focusing on service income streams to increase attention to areas of opportunity.
- Stayed current on pharmacy practices, new drugs and drug applications and interactions to avoid prescription errors.
- Provided prescription intervention services and arranged delivery of prescription medicines to patients.
- Delivered pharmacy strategy by providing expert care and advice to uphold brand and customer care standards.
- Worked collaboratively and supportively to superintendent pharmacist and pharmacy manager to facilitate smooth operations and quality customer service.
- Complied with GPP standards and other relevant guidelines to provide safe pharmaceutical services and minimize risks.
Second in charge Pharmacist - Linmed Hospital Pharmacy - Benoni
(2003-02 - 2006-02)
Reason for leaving: Got divorced and being a single mother could not do call-outs and night overtime as required
- Informed customers on side effects, correct dosage and proper storage of over-the-counter medicines.
- Accurately filled 100 - 200+ prescriptions every week.
- Ordered medical, office and other supplies according to expected pharmacy needs.
- Placed timely and accurate supply orders to maintain optimal levels of medications.
