Bureau Operator: Prepping and Scanning - First Coast Technologies (FCTEC) - Department of Labour UIF Digitisation Project
(2024-09 - 2025-11)
Full-time Contract. Reason for Leaving: Contract Expired
- Prepared large volumes of physical UIF archive records for scanning – removing staples, unfolding pages, sorting files into correct sequence, and checking each document for completeness before it entered the scanning workflow.
- Identified damaged, torn, or illegible documents before scanning and set these aside for review, preventing poor-quality images from entering the digital repository.
- Operated scanning equipment in a production environment, processing high daily volumes while maintaining image quality standards for clarity, orientation, and completeness.
- Applied quality control checks after scanning, identifying and correcting errors, missing pages, or substandard images before records were indexed.
- Indexed digitised records by capturing accurate metadata and reference numbers, enabling reliable retrieval from the electronic document management system.
- Organised and packaged processed physical documents after scanning, labelling boxes correctly and maintaining tracking registers to record the location and status of each batch.
- Maintained a systematic tracking log throughout the workflow so that supervisors could verify the position of any batch at any point in the process.
- Maintained strict confidentiality when handling sensitive government records belonging to members of the public, in line with data protection requirements.
- Assisted with onboarding and orientation of new team members, demonstrating document preparation and scanning procedures to maintain consistent output standards.
Voter Registration Officer - Electoral Commission of South Africa (IEC)
(2023-11 - 2024-02)
Part-time / Temporary. Reason for Leaving: Contract Expired
- Received and processed voter registration documents, verifying supporting identity documents and capturing information accurately onto the IEC registration system.
- Organised and filed registration documentation systematically to maintain a complete and auditable record of all registrations processed.
- Handled personal information of members of the public with full confidentiality in line with applicable data protection and electoral procedures.
Administrative Assistant - Matjaga Trading Enterprise
(2016-10 - 2022-12)
Full-time. Reason for Leaving: Business Closed
- Maintained the office filing system from end to end – creating and labelling files, filing documents in the correct locations, and ensuring materials could be retrieved quickly when needed.
- Prepared correspondence, reports, and administrative documents to support management and daily business operations.
- Received and sorted incoming mail and couriers, recorded receipt in the mail register, and distributed to the correct recipients.
- Maintained stationery and consumables inventory, placing orders when stock levels required replenishment.
