Mashudu Maledu

Dedicated and highly motivated professional with over a decade of experience in the food and beverage industry, specializing in customer service, food preparation, and cashier operations. Possesses strong communication and interpersonal skills, proven ability to manage and lead teams, and a commitment to delivering excellent service. Seeking to leverage my skills and experience in a dynamic organization that values innovation and customer satisfaction.

Cashier at Vuwani Spar (2019-01 – 2024-12)

• Managed cash register operations, ensuring accuracy and efficiency in transaction processing.
• Provided excellent customer service by assisting customers with their inquiries and purchases.
• Maintained a clean and organized workspace, adhering to store policies and procedures.
• Processed returns and exchanges, ensuring customer satisfaction.

Chef (HMR Supervisor), Security, Cashier at Levubu Spar (2013-01 – 2016-12)

• Supervised the hot meal section, ensuring high standards of food quality and presentation.
• Monitored inventory levels, placing orders for supplies as needed.
• Maintained a clean and safe working environment, adhering to health and safety regulations.
• Provided security services, ensuring the safety of customers and employees.
• Handled cash transactions and reconciled daily sales reports.

Waitress at Buggatti Cafe (2009-01 – 2010-12)

• Greeted and seated customers, providing menus and taking orders promptly.
• Delivered food and beverages to tables, ensuring timely and accurate service.
• Assisted with table settings and maintained a clean dining environment.
• Processed payments and provided change, ensuring a smooth transaction process.
• Addressed customer complaints and resolved issues to maintain satisfaction.

Certificate of Competence (Unit Standards) – The Learning Revolution (2021-12)

Certificate in Financial Management – IQ Academy (2019-12)

Certificate in Intermediate End-user Computing – Riakona Computer Training (2017-12)

E, D, and C with PSIRA – Musingo Security Training (2012-12)

Certificate in Food and Beverages – Royal African & Catering College (2009-12)

Grade 12 (Senior Certificate) – Tshipakoni High School (2007-12)