Masixole Poswa

Dedicated and detail-oriented professional with strong administrative and customer service experience. Proficient in Microsoft Office applications, with advanced skills in PowerPoint and PDF management. Demonstrates excellent communication, organizational, and problem-solving abilities. Experienced in sales, customer relations, and invigilation, with a commitment to providing high-quality support and achieving performance targets

Follow up Call Center - Lewis PTY (Ltd)

(2025-01 - 2026-01)

• Following up on the payment dates
• Assisting Customers on how to keep their credit score on a good state
• Setting up payment date

Sales Consultant - Finchoice SA Financial Institution

(2022-02 - 2024-08)

• Assisting Customers on how to access the loans they applied for
• Making sure the customers are familiar with the product
• Also to Make sure that they are covered as well with funeral plan

Customer Service Consultant - Sigma SA

(2019-05 - 2021-01)

• Setting up payment plans for customers
• Making payment arrangements
• Sending out their statements
• Educating them on the best things they need to do to keep their credit profile clean

Grade 12 - ILingelethu Secondary School (2016)