IT Support technician
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Motivated and hands-on IT Support Engineer with over a decade of experience in technical support, systems administration, and infrastructure management within enterprise environments such as Eskom, IOCO, and SEACOM. Skilled in diagnosing, troubleshooting, and resolving complex IT issues with efficiency and professionalism. Holds multiple certifications including CompTIA A+, Network+, ITIL, and Microsoft/Cisco credentials.
Passionate about leveraging technology to improve productivity and enhance user experience, with a strong desire to advance toward roles such as Systems Administrator, Network Engineer, or IT Infrastructure Specialist.
Systems Support (Hardware & Software) • IT Infrastructure Management • Incident & Problem Management • LAN/WAN & Wireless Networking • Microsoft 365 & Windows Server Administration • Remote Desktop & Application Support • Asset & Configuration Management • Preventative Maintenance • Customer Service & Team Collaboration • Troubleshooting & Diagnostics • System Upgrades & Deployment • Documentation & Reporting
