Maxine Edwards

I am detail-oriented, disciplined, organized, and efficient in my work. I have the ability to prioritize my tasks and manage my time effectively, which allows me to manage multiple projects at the same time.

I can work under pressure; I am very reliable, and I can be counted on to fulfil my commitments and responsibilities. I have excellent communication and interpersonal skills and can effectively collaborate in a team. I am also able to work independently.

During my career, I’ve become skilled in interpreting complex legal documents and regulations and improved my analytical skills to a level you would be satisfied with.

I have a deep understanding of how the legal system works. I have learned how to use the law to achieve positive change, and how to work within the confines of the law to make sure that my clients’ rights are protected.

My experience in litigation includes assisting and writing legal briefs to counsel in High Court litigation matters, conducting legal research and preparing for trial. I have extensive knowledge of the court rules and processes and I am skilled in familiarizing myself with any new court rules, procedures and legislation and staying up to date with the latest changes in the law. I have experience in providing legal advice, support, and assistance to my clients to ensure the best legal practice and to mitigate legal risks on behalf of our clients. I have experience in drafting contracts, pleadings, correspondences, legal advice to clients as well as Service Level Agreements and Service Operational Agreements. I am experienced in reviewing contracts and researching regulations, laws and legal articles and I understand the application of the relevant laws to assist with the preparation of legal advice.

I am responsible for the staff’s compliance with the Service Level Agreement (SLA) with our clients and adapting the SLA as required. I work with the call center manager to ensure that the agents are compliant with the relevant law and adhere to the Service Operational Agreement. I have drawn up and presented step-by-step procedures for the staff to ensure adherence to the relevant law and SLA.

I institute legal actions on behalf of our clients in jurisdictions all over South Africa, which contains instructing correspondents to attend to the filing of the pleadings at court and making sure the instructions were received and attended to timeously. I am also skilled at working with other attorneys and experts to ensure that all aspects of a case are covered and how to effectively communicate with clients, opposing counsel, and the court.

LLB at the University of the Free State from 2010 to 2014