Mazwane Mlangeni

I am a qualified professional with vast years of diverse administrative experience, covering all aspects of daily office operations, executive support, human resources, hands-on accounting, and academic assistance. I have a proven track record of success in fast-paced and complex business environments.

Driven by ambition, determination, and attention to detail, I approach every task with focus and dedication. I possess exceptional organizational and planning abilities, thrive under pressure, and excel in team building and client satisfaction. I am adept at managing multiple priorities, efficiently organizing and prioritizing duties, and applying strong analytical, strategic, and problem-solving skills.

I take pride in the quality of my work and am always willing to take on any task—no matter how small—to remove obstacles and ensure project success. I am committed to contributing to the continued success of your company through hard work, reliability, and a proactive approach.

STUDENT JOURNEY OFFICER at DAMELIN COLLEGE (2022-11-30 – 2025-11-30)

For all Full-Time Programmes - Both Online and Face to Face

• Administration of the student onboarding process (from application to registration- academic vetting, enrolment, and orientation) – (Online)
• Academic department administration student records, academic reports and certification/graduation
• Student success and retention including student query management and resolution
• Programme facilitation, including assessment administration, materials, textbooks and resources
• Student and lecturer surveys and feedback per programme
• General administrative tasks
• Conduct training of invigilators
• Offer advice and guidance on selecting courses and academic programs
• Explain and clarify College's policies and procedures
• Maintain students' files and records

FET COORDINATOR at DAMELIN COLLEGE (2020-11-23 – 2022-11-30)

Full-Time

• Assisting each Faculty Head daily with various tasks of day /Week
• Giving programme assistance to campuses via email and telephone
• Generating exams to and from campuses
• Liaising with book suppliers etc.
• Editing of SOPs (Standard Operating Procedures)
• Editing of manuals and typing of study guides
• Assisting with events on Campus
• Weekly student attendance register updating both manual and ICAS
• Capturing of Marks on the marksheet template and on ICAS
• Issuing DOE results
• Dealing with student complaints
• Assist with printing of assignments, tests and exams
• Invigilating when the need arises
• Managing POEs (From student submissions to SERVICE SETA verification process)

LECTURER at DAMELIN COLLEGE (2018-02-27 – 2020-11-30)

Full-Time HET

• Checking and assessing student's work
• Planning teaching, including lectures, tutorials and learning materials
• Facilitating lectures
• Meeting students individually to discuss progress

BTech in Travel and Tourism Management – Central University of Technology (2017)

Diploma in Travel and Tourism Management – Central University of Technology (2016)

Matric – Unitas Secondary School (2012)