Mbali Ndlovu

Enthusiastic, honest and dedicated person with 7 years of experience in customer relations, administration and front desk. Strong computer, communication, customer service and administrative skills with flexibility to adapt under pressure.

Receptionist at Coastal Steel Suppliers cc (2011-01 – 2017-12)

• Assisted in multiple departments including sales, creditors, stores and debtors
• Promoted to Test certificate controller in the warehouse
• Trained receptionists and provided administrative support to other departments
• Completed short courses in communication, administrative skills, HIV/AIDS awareness, time management, health and safety, advanced administrative skills, reception and communication skills, effective communication skills, customer relations, life skills, personal hygiene, safety awareness and programming skills
• Completed learnership for 1 year in Business Management (NQF level 1, 3, 4, 6 & 8 Credits)
• Completed Sage Evolution course from Zero Scope performing transactions: Returns for Suppliers, Purchase Orders, Purchase Order Enquiry, Reports, Link of Supplier Invoices, Supplier Purchase Orders, Cash Book, General Ledger, Aging period

Advanced Certificate in Computer Literacy – Avuxeni Computer Academy (2011-01 – 2011-12)

Learnership in Business Management – Coastal Steel Suppliers cc