Mbali Sibeko

Customer service specialist with excellent front desk administration background. I am a self motivated hard working individual with good interpersonal skills and I am always willing to learn new skills that will benefit my career growth . I am a very reliable individual and able to work under pressure.

BMW FOURWAYS

2022-Present

• Operating incoming and outgoing calls in a professional manner 
• Handling queries and complaints via telephone and mail
• Sorting and distributing emails
• Assisting colleagues with administrative tasks
• Assist with traffic fines
• Greeting and assisting clients in a helpful and positive attitude 

Tshwane University Of Technology

Diploma in Contact Centre

2020-Present

Majors

• Contact Center Management 
• Customer Relations Management
• Human Resource Management 

High School

2014-2018