Mduduzi Xaba
I'm a very professional candidate that always willing to learn Improve the standard of the environment and always beneficiary at building a better.
Hire their services
Request a quote with no obligation
About
Results-driven Retail Supervisor with hands-on experience in store operations, team leadership, stock control, and customer service within a fast-paced retail environment. Proven ability to lead teams, improve store performance, and ensure high standards of merchandising and compliance. Strong communicator with a focus on efficiency, sales growth, and excellent customer experience.
Experience
Supervisor at Food Lover's Market (2024-02 – Present)
- Supervise daily store operations and ensure smooth workflow across departments
- Lead, motivate, and manage a team of general workers to meet performance targets
- Monitor stock levels, coordinate stock rotation, and minimize stock losses
- Ensure shelves are fully stocked, well-presented, and aligned with promotional plans
- Handle customer queries, complaints, and escalations professionally
- Train new staff and provide ongoing coaching to improve productivity and service delivery
- Ensure compliance with health, safety, and hygiene standards
- Assist management in achieving sales targets and improving store profitability
- Oversee opening and closing procedures when required
- Improved team productivity through effective supervision and task delegation
- Maintained high standards of store cleanliness and product presentation
General worker at Food Lover's Market (2023-07 – 2024-01)
- Packed, priced, and displayed products in accordance with store standards
- Assisted customers with product selection and general inquiries
- Conducted stock rotation and ensured product freshness
- Supported promotional setups and merchandising activities
- Maintained cleanliness and organization of the store
Retail Assistant (Picker/Packer) at Tailormade Agent (Pick n Pay, Checkers & U-Save stores) (2022-03 – 2023-05)
- Picked and packed customer orders accurately and efficiently
- Maintained stockroom cleanliness and organization
- Assisted with offloading deliveries and stocking shelves
- Ensured correct handling of goods to prevent damages
- Worked collaboratively with team members to meet daily targets
Education
Higher Certificate in Sport Management Sciences – Durban University of Technology (2020)
Matric – Makhumbuza high-school (2016)
