Melissa Julies

I am seeking to leverage my broad skill set in a role that allows me to utilise my administrative, recruitment, and medical knowledge. I aim to contribute to an organisation that values dedication, adaptability, and comprehensive skill integration. I am an adaptable, teachable team player with 13 years of experience living and working in Australia.

Clinical Hospital Pre-authorisations Consultant - Medscheme

(2023-01)

• Reviewing and assessing hospital pre-authorisation requests for compliance with Bonitas medical scheme policy
• Collaborating with healthcare providers and patients for efficient processing of authorisations
• Maintaining accurate records of all pre-authorisation activities
• Evaluating patient documentation to determine medical necessity for medical procedures
• Developing strong relationships with medical professionals for cooperative patient care management
• Verifying ICD-10 and CPT coding accuracy on submitted claims
• Liaising with specialists regarding clinical motivations and treatment plans
• Managing case escalations and appeals processes for declined authorisations
• Ensuring compliance with PMB regulations and scheme-specific protocols
• Capturing and updating patient data on internal medical administration systems
• Educating members on benefits as per medical aid plans

Patient Pre-admissions Nurse - Mediclinic Constantiaberg

(2023-01)

• Patient pre-admissions prior to joint replacement surgery
• Providing information and completing pre-op documents and assessments
• Educating patients on procedures and medications prior to operation
• Conducting ward visits to monitor patients during their stay
• Preparing documents for post-op rehabilitation/stepdown
• Arranging post-op consultation appointments

Clinical Consultant - Marie Stopes

(2021-01 - 2022-12)

• Client services discussing aftercare telephonically post procedures
• Assessing symptoms post procedures
• Clinical advising on need for urgent medical care
• Providing empathetic support to clients during sensitive post-procedure periods
• Coordinating with medical staff for timely interventions
• Documenting all interactions accurately

Reception/Admin Role - Bytes Document Solutions

(2019-09 - 2020-02)

• Answering switchboard and directing calls
• Processing procurement purchase orders
• Administration duties with Sales admin
• Petty Cash reconciliation
• Managing front reception and office running
• Ordering stationery, groceries
• Arranging catering for office events/meetings

Enrolled Nurse - Maternity/Obstetrics & Gynaecology - Joondalup Health Campus, Australia

(2015-09 - 2019-01)

• Working alongside Midwives to support new mothers with newborns
• Providing care to pregnant women prenatally and postpartum
• Preparing patients for theatre for Caesareans
• Administering oral/IV medications as prescribed
• Instructing and counselling new mothers in handling and breastfeeding
• Assisting with baby observations, weights, newborn screening, oxygen saturations
• Administering Hepatitis B, MMR vaccinations and Anti-D
• Attending to pre- and post-operative gynaecology patients
• Completing nursing discharge planning and wound care

Graduate Enrolled Nurse - Graduate Nursing Program - Joondalup Health Campus, Australia

(2015-03 - 2016-03)

• Twelve-month program with two six-month rotations (Rehabilitation/Geriatrics and Obstetrics/Maternity)
• Attended regular study days and completed assessments on both rotations
• Worked under supervision of Registered and Clinical nurses within scope of practice
• Completed IV medication competency

Community Support Worker - Juniper Community Services, Australia

(2014-05 - 2015-02)

• Assisting clients within home with activities of daily living
• Completing domestic and shopping services
• Medication administration and meal preparation

Community Support Worker - Multiple Sclerosis Society, Australia

(2014-03 - 2014-04)

• Assisting MS clients with activities of daily living
• Hoisting clients safely, PEG feeding
• Medication administration and meal preparation
• Social activity to relieve carers

Employment Consultant - Salvation Army Employment Plus, Australia

(2008-08 - 2014-02)

• Providing recruitment services to employers
• Caseload management of 100 candidates
• Helping candidates with job search, applications, resumes, and cover letters
• Post placement support
• Negotiating employment pathway plans
• Arranging and booking training with RTOs and employment medicals
• Referring and arranging counselling services
• Mentoring job seekers
• Managing outreach services in Ellenbrook
• Identifying employment, training, upskilling and retraining opportunities
• Updating database with client records and documents
• Processing purchase orders for suppliers

Diploma - Enrolled Nursing - Central Institute of Technology (2012-01 - 2014-12)

Cert IV - Business Human Resources - TAFE (2007-01 - 2007-12)

Year 12 - Spes Bona High School (1999-01 - 1999-12)