Clinical Hospital Pre-authorisations Consultant - Medscheme
(2023-01)
- Reviewing and assessing hospital pre-authorisation requests for compliance with Bonitas medical scheme policy
- Collaborating with healthcare providers and patients for efficient processing of authorisations
- Maintaining accurate records of all pre-authorisation activities
- Evaluating patient documentation to determine medical necessity for medical procedures
- Developing strong relationships with medical professionals for cooperative patient care management
- Verifying ICD-10 and CPT coding accuracy on submitted claims
- Liaising with specialists regarding clinical motivations and treatment plans
- Managing case escalations and appeals processes for declined authorisations
- Ensuring compliance with PMB regulations and scheme-specific protocols
- Capturing and updating patient data on internal medical administration systems
- Educating members on benefits as per medical aid plans
Patient Pre-admissions Nurse - Mediclinic Constantiaberg
(2023-01)
- Patient pre-admissions prior to joint replacement surgery
- Providing information and completing pre-op documents and assessments
- Educating patients on procedures and medications prior to operation
- Conducting ward visits to monitor patients during their stay
- Preparing documents for post-op rehabilitation/stepdown
- Arranging post-op consultation appointments
Clinical Consultant - Marie Stopes
(2021-01 - 2022-12)
- Client services discussing aftercare telephonically post procedures
- Assessing symptoms post procedures
- Clinical advising on need for urgent medical care
- Providing empathetic support to clients during sensitive post-procedure periods
- Coordinating with medical staff for timely interventions
- Documenting all interactions accurately
Reception/Admin Role - Bytes Document Solutions
(2019-09 - 2020-02)
- Answering switchboard and directing calls
- Processing procurement purchase orders
- Administration duties with Sales admin
- Petty Cash reconciliation
- Managing front reception and office running
- Ordering stationery, groceries
- Arranging catering for office events/meetings
Enrolled Nurse - Maternity/Obstetrics & Gynaecology - Joondalup Health Campus, Australia
(2015-09 - 2019-01)
- Working alongside Midwives to support new mothers with newborns
- Providing care to pregnant women prenatally and postpartum
- Preparing patients for theatre for Caesareans
- Administering oral/IV medications as prescribed
- Instructing and counselling new mothers in handling and breastfeeding
- Assisting with baby observations, weights, newborn screening, oxygen saturations
- Administering Hepatitis B, MMR vaccinations and Anti-D
- Attending to pre- and post-operative gynaecology patients
- Completing nursing discharge planning and wound care
Graduate Enrolled Nurse - Graduate Nursing Program - Joondalup Health Campus, Australia
(2015-03 - 2016-03)
- Twelve-month program with two six-month rotations (Rehabilitation/Geriatrics and Obstetrics/Maternity)
- Attended regular study days and completed assessments on both rotations
- Worked under supervision of Registered and Clinical nurses within scope of practice
- Completed IV medication competency
Community Support Worker - Juniper Community Services, Australia
(2014-05 - 2015-02)
- Assisting clients within home with activities of daily living
- Completing domestic and shopping services
- Medication administration and meal preparation
Community Support Worker - Multiple Sclerosis Society, Australia
(2014-03 - 2014-04)
- Assisting MS clients with activities of daily living
- Hoisting clients safely, PEG feeding
- Medication administration and meal preparation
- Social activity to relieve carers
Employment Consultant - Salvation Army Employment Plus, Australia
(2008-08 - 2014-02)
- Providing recruitment services to employers
- Caseload management of 100 candidates
- Helping candidates with job search, applications, resumes, and cover letters
- Post placement support
- Negotiating employment pathway plans
- Arranging and booking training with RTOs and employment medicals
- Referring and arranging counselling services
- Mentoring job seekers
- Managing outreach services in Ellenbrook
- Identifying employment, training, upskilling and retraining opportunities
- Updating database with client records and documents
- Processing purchase orders for suppliers
