Melissa Smit

Passionate about patient care, education and building trusted relationships within the healthcare industry. Dedicated healthcare professional with strong clinical and patient care experience, currently working with a physician at Pathcare, assisting with hospital rounds and managing a diabetes clinic. Proven ability in patient education, product information dissemination, and liaison with pharmaceutical representatives.

Passionate about promoting healthcare solutions and improving patient outcomes. Well-developed communication, interpersonal and relationship-building skills with a natural ability to connect with healthcare professionals and patients.

Physician Assistant & Diabetes Educator at Pathcare (2023-01 – Present)

• Assist physician during hospital rounds and provide patient care support.
• Manage and run diabetes clinic, including patient education and follow-up.
• Educate patients on diabetes management, lifestyle modifications, medication, devices and new treatment options.
• Provide information on diabetes products and medications to patients.
• Liaise with pharmaceutical representatives and communicate relevant product information to the physician.
• Assist with patient assessments, treatment plans and ongoing monitoring.
• Build strong relationships with patients, healthcare professionals and industry representatives.
• Maintain accurate patient records and ensure confidentiality.

Phlebotomy Technician at Pathcare (2019-01 – 2023-01)

• Collected blood and other specimens according to laboratory standards.
• Ensured accurate patient identification and specimen handling.
• Delivered excellent customer service to patients and healthcare providers.
• Maintained compliance with infection control and safety procedures.
• Assisted patients with professionalism, care and empathy.
• Performed administrative and laboratory support functions.

Diabetes Educator in Diabetes Education – Centre for Diabetes and Endocrinology (CDE) (2023)

TEFL/TESOL Certification in English Language Teaching – World TESOL Academy (2020)

Phlebotomy Technician in Phlebotomy – Pathcare Academy (2019)