Workforce management analyst - Standard Bank
(2020-01)
Workforce management analyst with 4 years' experience in the scheduling of Standard Bank Group employees. Strong expertise in employee management, providing support where capacity management and staffing requirements are concerned to optimize smooth operating of the branch network.
- Fluent in the management of the capacity of branch staff.
- Overtime management.
- Proficient in creation of positions numbers for new employee positions in collaboration of People and Culture, catchment head and Distribution manager.
- Re-instate old position numbers.
- Undertake branch visits, which entail branch observations and checking in with the team leaders and employees with regards to staffing concerns.
- Expertise in building organizational structures as per SAP reports.
- Tools: Calabrio WFM staff scheduling system, MS Excel, MS PowerPoint, SAP, ESS, Power BI Powertool, Queue Management System.
Analyst, Commercial Property Finance - Standard Bank
(2013-08 - 2021-01)
- Due Diligence: Preparing motivations to credit with regards to the client's needs.
- Reviewing legal documents ie leases, third party reports and title documents, as well as credit related documents ie Annual Financial Statements, etc., as well as Property Valuations.
- Transaction reporting: Collaborate with stakeholders and clients to facilitate the closing of financing deals or acquisitions.
- Portfolio Management: Perform annual reviews for existing commercial property loan portfolios.
Relationship Analyst, Business Online - Standard Bank
(2013-08 - 2007-01)
- Relationship nurturing: Build trust-based relationships to encourage long-term loyalty and prevent client attrition.
- Reporting: Prepare weekly. Monthly reports on account performance, forecasting sales and analyzing trends for both clients and internal stakeholders.
- Digital Adoption: Drive the adoption of digital tools and online portals to enhance efficiency for clients.
Mortgage Documentation Officer, Homeloans - Standard Bank
(2007-01 - 2007-08)
- Loan documentation review and verification
- Completeness check: Receiving and reviewing submitted loan documents for completeness
- Audit compliance: Reviewing loan files for adherence to the bank policy.
- Deficiency management: Identify missing information, document errors or discrepancies.
