Motor vehicle assessor at NetAssess (2025-12 – Present)
Audatex
Self-Employed at Frontrow Autobody (2025-09 – 2025-10)
- Hire and manage team of technicians and support staff.
- Oversee daily operations, including scheduling repairs and managing the workflow to ensure timely completion.
- Ensure all repair work is completed accurately, meets standards and satisfies customer expectations.
- Communicate with customers to provide updates, address concerns, and ensure they have appositive experience.
- Maintain a safe and clean working environment, enforce safety protocols, and ensure compliance with all safety regulations.
- Monitor and manage inventory, order part and supplies and handle insurance claims.
- Provide accurate repair estimates to customers and insurances.
OBF Agent at Vodacom OBF Agent (2002 – 2017-09)
- Dealing with Vodacom franchises regarding potential out-of-box failures via phone and e-mail.
- Troubleshoot issues on devise and perform initial assessment of manufacturing defects.
- Ensure all OBF meet establish criteria including timeframes.
- Return all complete products and ensure all original packaging and accessories are included.
- Collaborate with technical support, quality assurance, logistics and sales team to escalate complex issues.
- Arrange collections.
