Menelisi Nduduzo

Experienced waitress with experience in the hospitality industry, Skilled in proving excellent customer service, maintaining high standards of food safety & sanitation and creating innovation. I am quick learner, eager to apply my theoretical knowledge to practical challenges.

Waitress - UMQHELE BED AND BREAKFAST

(2023-06 - 2025-10)

• Served Food and Drinks with professional and skill, maintaining high presentation and quality standards.
• Enhanced customer service by promptly taking orders and delivering food.
• Demonstrated to each guest that their satisfaction is my top priority by promptly acknowledge every request, immediately reporting issues to management as appropriate, responding promptly and effectively to resolve any service request or concern, and following up to ensure guest satisfaction

Waitress (On Weekends) - TD KHULEKA CATERING

(2024-06 - 2025-02)

• Delivered exceptional service by quickly acknowledging guests' needs, efficiently resolving issues, and following up to ensure complete satisfaction.
• Serving meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Made suggestions to customer based preferences.
• Interacted with chefs and guests to ensure smooth operation.
• Always Mindful of sanitation and safety consideration when handling food.
• Passing food orders through to kitchen staff clearly and quickly.
• Provided Excellent customer service.
• Cleaned and reset tables promptly and effectively for incoming customers

National senior certificate - Thekelisulwazi High School (2019)