Mfini Masonwabe
IT Support Technician
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About
I am an IT professional with more than 2 years of experience in the IT/End user support service environment as an Information
Technology (IT) Support technician, Network Support
Technician, Junior Technician, and ICT/E-Cadres. I am a critical thinker who addresses end users support issues quickly. I have extensive knowledge and experience with the current releases of
Microsoft office 365, windows and Active directory Management,
desktop operating systems, networking, including problem analysis/resolutions, and end user care.
Experience
I am an IT professional with more than 2 years of experience in the IT/End user support service environment as an Information
Technology (IT) Support technician in the Department Science and Innovation, Network Support
Technician in Ingwe Tvet College, Junior IT Technician in Silulo ulutho Technologies, and ICT/E-Cadres at Mabuto Junior Secondary School.
Education
National Diploma in Information Technology - Nelson Mandela university (2017 - 2019)
Advanced Diploma in Information Technology - Nelson Mandela university (2020 - 2021)
