Michel

Dynamic cultural guide and luxury tour driver with over 4 years of experience conducting insightful tours across Cape Town. Expertise in storytelling and hospitality, contributing to memorable experiences for diverse groups of tourists. Proven track record in sharing local knowledge while ensuring safety and satisfaction. Commitment to enhancing visitor engagement through rich narratives and exceptional service, making a significant impact in the luxury tourism sector.

Freelance Tourist Guide - Freelancing - Cape Town, South Africa

(2019-03)

• Conducted engaging tours for diverse groups, showcasing the rich culture and heritage of South Africa.
• Hosted tourists while ensuring a memorable and informative experience.
• Shared historical insights about South Africa along with other intriguing facts for enhanced visitor engagement.
• Navigated clients safely around prominent attractions and sites of interest.
• Executed various general duties related to tour facilitation.

Human Resources Payroll Consultant - Advance5 (UK based company) - Cape Town, South Africa

(2017-06 - 2018-06)

• Processed timesheets with high attention to detail to ensure accurate payroll.
• Communicated effectively with contractors and recruitment agencies to facilitate smooth onboarding and support.
• Provided comprehensive payroll guidance and information to contractors, enhancing their understanding of payroll processes.
• Signed up new contractors, ensuring compliance with necessary documentation and procedures.
• Approved contractors' expense claims after thorough review for accuracy and adherence to policy.
• Performed various administrative tasks supporting the HR function.

Debt Collecting Agent - Koegelenberg Attorneys - Cape Town, South Africa

(2017-05 - 2017-06)

• Established contact with debtors to negotiate and arrange payments effectively.
• Updated the debt collection system regularly to maintain accurate records.
• Provided guidance and advice to debtors regarding their accounts, assisting them in financial decisions.
• Corresponded with colleagues concerning debtor situations to ensure cohesive strategies.
• Executed various debt collection duties as required.

Office Assistant / Personal Assistant - Newman & Son Construction - Stellenbosch

(2016-06 - 2017-05)

• Processed wages accurately to ensure timely payments to employees.
• Managed bookkeeping tasks to maintain accurate financial records.
• Answered phone calls and emails professionally, ensuring effective communication.
• Interacted with suppliers and contractors to foster strong working relationships.
• Handled various general administrative duties to support office operations.

Certificate - Tourist Guide / Culture Site Guide - Livingstone Academy (2019-05 - 2019-06)

Unit 2 - Payroll Administrator's Course - Sage VIP Payroll & HR (2015-05 - 2015-06)

Unit 1 - Payroll Processing Course - Sage VIP Payroll & HR (2015-02 - 2015-03)

National Senior Certificate - Paul Roos Gymnasium (2012 - 2014)