Healthcare administrator - PSG
(2026-02)
- Administration and servicing
Corporate Consultant - 4Dhealth Consulting
(2023-11 - 2026-01)
- Service delivery and liaison with clients (both telephonically and via email)
- Liaise with relevant partners (Brokers, Medical schemes)
- Manage and resolve client complaints
- Ongoing support with management of the clients full health cover portfolio (medical scheme, gap cover, health cards, programmes, etc)
- Optimizations of chronic medication
- Follow up client calls where necessary
- Assistance and submission with claims
- Option changes
- Benefit checks
- Giving advice
- New applications
- Membership queries
- One on one client consultations
- Advice
Private client service consultant - Optivest Health services
(2022-07 - 2023-09)
- Service delivery and liaison with clients (both telephonically and via email)
- Liaise with relevant partners (Brokers, Medical schemes)
- Manage and resolve client complaints
- Ongoing support with management of the clients full health cover portfolio (medical scheme, gap cover, health cards, programmes, etc)
- Optimizations of chronic medication
- Follow up client calls where necessary
- Assistance and submission with claims
- Option changes and advice (within the same medical scheme)
- Benefit checks
Administration Assistant (Permanent) - Classique Medical Aid Consultants
(2017-06 - 2022-07)
General administration
- Service delivery and liaison with clients (both telephonically and via email)
- Liaise with relevant partners (Brokers, Medical schemes)
- Manage and resolve client complaints
- Ongoing support with management of the clients full health cover portfolio (medical scheme, gap cover, health cards, programmes, etc)
- Optimizations of chronic medication
- Follow up client calls where necessary
- Assistance and submission with claims
- Benefit checks
Receptionist - Performance Brands
(2014-12 - 2017-05)
- General administration duties, photocopying, filing, writing out invoices and booking in repairs, shredding, Welcoming guests and arranging refreshments
- Answering two busy switchboards, transferring calls, screening calls and emailing messages
- Dealing with collections and arrange courier collections
- Assisting the Managing Director and other staff with various tasks
- Supervising the company's general building maintenance (IT, air con services, and telephone and printer services)
- Supervising cleaning staff, ensuring boardrooms and show rooms are tidy
- Ad-hoc duties
- Capturing
Receptionist - Evergreen
(2014-05 - 2014-12)
- Receptionist, answering switchboard
Filing Clerk - Fine Chemicals
(2013-11 - 2014-05)
- Filing invoices, writing out invoices, reception, answering switchboard and helping out where necessary
Receptionist - Evergreen
(2012-12 - 2012-12)
- Receptionist, answering switchboard
- Welcoming and checking in clients and customers
Teacher - Toddlers Den
(2011-06 - 2012-10)
Volunteer - Primeserve
(2010 - 2010)
Au Pair
(2009 - 2009)
Trainee Front office receptionist - Portswood Hotel
(2007 - 2007)
Promoter - Sample (Free runners)
(2004 - 2007)
