Michelle Coetzer

I enjoy traveling and meeting different types of people. I am a hardworking, motivated individual who takes pride in improving both my work environment and personal performance. I have an active and inquiring mind and am seeking a challenging and stimulating opportunity where I can continue to grow and contribute meaningfully.

Office Administrator at Teletech Security (2025-07 – Present)

• Maintained and serviced existing client base
• Prepared quotations and professional correspondence
• Full office administration duties
• Accounts administration on Simpro
• Answered and screened incoming calls
• Scheduled technician appointments
• Prepared quotations and invoicing
• Provided general client support and communication
• Invoicing

National Claims Manager & Executive Assistant at SG Convenience (2019-05 – 2024-05)

• Transport Administration: invoice processing, PO requests, quotations, Excel reporting, filing, general admin
• National Claims Manager: insurance investigations, lodging, follow-up
• Executive Assistant to COO & CEO: minutes, operational support, calendar management, PowerPoint presentations, customer complaints, flight and accommodation bookings, oversight of national fleet operations (114 trucks)

Sales Representative at Covin Convenience (2018-09 – 2019-01)

• Generating new customers, internal and external sales, cold calling, quotations on IQ

Medical Assistant at Dr. A. Stavrides (2018-03 – 2018-09)

• Answering and screening calls, opening patient files, filing, handling confidential documents, booking appointments, maintaining room supplies, hospital rounds

Reception at Morgan Pillay Clothing (2017-08 – 2018-01)

• Reception, switchboard, screening calls, printing labels, assisting Managing Director

Office Administrator at Chemworx (2015-10 – 2016-05)

• Office administration, accounts on Omni, telesales, filing, salaries, ordering raw materials

Sales Representative at Thadan Projects (2012-02 – 2013-12)

• Sales representative: cold calling, securing new business, achieving sales targets, site surveying, client follow-ups, weekly/monthly reports, quotations, presentations, technical and training support

Sales & Administrative Assistant at Turbovent (2011-06 – 2012-01)

• Internal sales, invoicing and inventories on Pastel, PA to CEO, customer service, call screening

Switchboard & Administrative Assistant at Lubrication Equipment (2010-09 – 2011-04)

• Switchboard, invoicing, inventories, PA to CEO & GM, flight/accommodation bookings, customer service, coordinating technicians and overtime

Administrative Assistant at Printers of Distinction (2009-06 – 2010-01)

• Debtors & creditors, switchboard, admin support to Director, sales support and quotations, tele-sales, customer liaison

Reception & Administrative Assistant at Home Masters (2008-08 – 2009-06)

• Reception, switchboard, property transfer administration, Internet and cash banking, paying staff and agents, tracking agent loans

Reception & Customer Liaison at Revert Packaging and Resorts (2006-01 – 2008-07)

• Reception, switchboard (8 lines), customer liaison, data capturing, stock control, invoicing, filing

Reception & Administrative Assistant at Bovic Engineering (2005-10 – 2005-12)

• Reception, switchboard (4 lines), customer liaison, admin and invoicing

Call Centre & Administrative Assistant at Absa / Siemens (2005-01 – 2005-08)

• Call centre switchboard, administration on Galatrix system, client services

Call Centre & Administrative Assistant at Sonnenberg Hoffman and Galombick (2004-06 – 2004-10)

• Call centre switchboard, general admin and data capturing, client services

Reception & Administrative Assistant at Pac Pal CC (1998-04 – 2004-05)

• Reception, customer liaison, invoicing, filing, petty cash, weekly wages, stock control, data capturing, Turbo Cash accounting

– Queens High School