Michelle Ligia

To secure a position that allows me to grow professionally while making a positive impact on the company.

Sales agent - Saya Recoveries - Roodepoort

(2025-02)

Handled inbound calls from customers regarding overdue accounts. Discussed outstanding balances, explained payment options, and negotiated affordable repayment plans. Updated account details, processed payments, and resolved disputes while ensuring compliance with the National Credit Act and POPIA. Maintained professionalism during sensitive financial conversations and met daily resolution targets.

Store Assistant - Mr Price Apparel Westgate mall - Westgate mall

(2023-10 - 2023-12)

• Taking out laybuys for customers
• Searching items that should be marked or down and putting the correct stickers
• Merchandising putting clothes to their correct departments

Cashier - Sunshine Super Market - Krugersdorp

(2023-03 - 2023-07)

• Assisting customers to pay their purchases
• Packing stock
• Doing stock taking

Waiter/Waitress - Usambara lodge - Pienaarsvillle

(2022-12)

• Setting up for events and making sure everything is set up before the guests arrive
• Serving guests food and beverages

Grade 12 - Town View High School (2022-01 - 2022-12)