Michelle Mantsoko
Claims Administrator
Inanda, City of Johannesburg Metropolitan MunicipalityMember since February 25, 2026
Needs Analysis
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About
Dependable, enthusiastic individual with a strong work ethic and a track record of meeting challenging deadlines. Strong communicator, who is comfortable engaging with people from all backgrounds and delivering presentations to audiences, I am looking forward to a job where I can best make use of my knowledge and skills, and can be kept busy.
Experience
Claims Administrator - Allegiance Risk Solutions
(2017-11)
- Claims department
- Consulting clients
- Administration/Claim Assessor
- Data Capturing
- Registration of client claims with different insurance companies
- Responding to client communications (emails and calls)
Telesales - OUTSURANCE
(2017-01 - 2017-03)
- Meeting customer needs
- Customer Financial Needs analysis are done with integrity
- Production standards are met (targets). Time Management
- Treating Customer Fairly
Marketing / Administrator - Pretoria Technical College
(2014-01 - 2016-12)
- Online and field marketing
- Consulting clients
- Administrative activities
- Planning and coordinating events
- Printing and organizing of application forms
- Data Capturing
Customer Service Agent - Magic Company
(2015-08 - 2016-01)
- Retentions
- Translate the business priorities into initiatives and actions
- Plan and implement initiatives to meet businesses specific needs and strategic intent
- Take ultimate responsibility for my overall performance, personal growth and improvement
Education
Business Administration - Sabela learning Academy (2018)
Marketing Management - Pretoria Technical College (2014)
J. KEKANA HIGH SCHOOL
Skills
Claims Administrator