Data Capturer at Ekupholeni Mental Health and Trauma Centre (2020-02 – 2023-03)
- Separation of the various age for the certain categories that they needed to be grouped into.
- Ensuring that all information required by the Orbit system provided by NACOSA was completed on the forms.
- Ensuring that all correctly completed forms are captured on the Orbit database.
- Ensuring that the daily target of 20-post violence forms are captured and achieved a target of 100 per day.
Victim Supporter Trauma and Mental Health Debriefing at Primrose SAPS Victim Empowerment Centre (2019-04 – 2024-07)
- Served as a key contact for victims, liaising effectively with justice agencies.
- Identified service delivery gaps through insightful administrative work.
- Served as liaison between victims and justice agencies.
- Provided emotional/practical support to victims.
- Managed administrative work to identify service delivery gaps.
- Initiated community support through education and awareness campaigns.
House Wife/Home maker (2014-05 – 2018-12)
- Managed household budget to optimize spending.
- Implemented organization systems improving household efficiency.
- Enhanced family's health with balanced, nutritious meal planning.
- Coordinated daily schedules promoting time management.
Stock Controller / Internal Sales Consultant / Receptionist / IT Consultant at Rob Wyly Trading (2009-04 – 2014-03)
- Increased efficiency by logging weekly stock movements.
- Maintained accurate raw material levels through weekly tracking.
- Enhanced supplier relations by managing and filing all POD's.
- Boosted sales by creating follow-up lists for uncollected orders.
- Improved customer service by tracking all orders in system. Streamlined invoicing process by attaching invoice numbers to completed orders.
- Liaison between internal sales department and the customer service department.
- Data capturer of all invoices and PODs.
Administrative Assistant at M&J Engineering (2008-04 – 2008-10)
- All general filing that needed completing and typing of company letters and memos.
- Capturing employee timecards on sap, stationary ordering, and screening of engineering magazines to keep the company up to date with new trends.
Data Capturer at SAB (2008-10 – 2009-01)
- Data capture of customer details onto SAP Enterprise edition software.
- Updating any change of customer personal details on SAP system.
- Registering new customer liquor licenses.
- Updating database for clients with licenses still pending or expired for head office follow up.
Frontline Receptionist at Bader SA (2006-01 – 2007-01)
- Processing of all payments made.
- Collection and delivery of employee lunch orders & the processing of all the pro-forma invoices.
- Managing the diary appointments & organising and arranging the travel and accommodation bookings.
- Answering; screening and transferring of calls on a large switchboard.
- Receiving and directing of all incoming customers.
- Ensuring that all of the general filing is sorted accordingly and filed correctly.
Administrative Assistant / IT Help Desk Consultant at Mecer mustek (2004-11 – 2005-12)
- Ensured that help desk queries were answered and resolved swiftly.
- All Capturing and filling of open and closed repair job cards.
- Updating client information on the database.
- Maintaining office stationary and supplies.
- Secretarial duties.
- Informing clients of completed orders for collection.
Administrative Assistant / Frontline Receptionist at Centrifugal airconditioning (2004-01 – 2004-10)
- Managed repair bookings and initiated new job cards.
- Ensured timely completion of repair orders.
- Coordinated collections and deliveries efficiency.
- Enforced company compliance through interdepartmental communication.
- All reception duties and maintaining medium sized switch board.
- All administrative duties and diary management.
Cold Calling Tele Sales Consultant / Administrative Assistant / Internal Sales Liaison at African Adventures (2002-01 – 2003-12)
- Excelled in lead generation via raffle ticket sales.
- Demonstrated adeptness in cold calling for lead generation.
- Handled all in-office administrative responsibilities.
- Handled all correspondence, administration and bookings for the CEO.
