Project Management Leader
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I am an organised, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality and customer base. Outstanding communication, relationship-building and influencing skills, competent in building customer relationships which inspire confidence and loyalty. A highly efficient individual with extensive team leadership experience as well as courier, fleet management and service delivery experience in a projects environment able to adapt well to new environments and learn new processes quickly to achieve outstanding results.
Strong ability to multi-task and prioritise, and able to organise, train and monitor teams. Seeking a new, challenging role in which I may will utilise existing skills as well as develop a new skills.
I am currently a Project management Team leader with 5 years experience in the Telecommunications industry dealing with thousands of homes and customers a month delivering Fibre services, I lead and manage a team of 12 Project Specialists that provide national service to every customer, I also manage multiple suppliers e.g. Vumatel and Openserve and work closely with them to improve service across the entire business as well as with our customers.
