IT Operations
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I am an IT Support Specialist with over eight years of experience supporting enterprise IT environments across multi-country operations. Based in Johannesburg, South Africa, I specialise in end-user support, systems administration, and IT service delivery in fast-paced and mission-critical settings.
I am passionate about using technology to improve efficiency and impact, including through my work as a Drone Specialist supporting humanitarian and emergency response operations across multiple countries.
IT Support Specialist with over eight years of progressive experience supporting enterprise IT environments across multi-country operations. Holds a Diploma in Information Technology (Software Development) and extensive experience delivering 1st and 2nd-line technical support within fast-paced, mission-critical environments.
Strong technical background in Windows and macOS operating systems, Office 365 administration, Active Directory, networking, asset management, and IT infrastructure maintenance. Proven ability to ensure secure, stable, and compliant IT service delivery in line with organisational standards.
In addition to core IT operations, brings specialised experience as a Drone Specialist supporting humanitarian operations, including leading UAV deployments for disaster assessments, training field teams, and supporting emergency responses across multiple countries. Offers a unique combination of IT expertise, innovation, and operational support.
Diploma in Information Technology Software Development
