Mihle Nkondlo

Ms Nkondlo is a customer orientated and motivated individual who can provide high level of administrative support and good customer service to enable a smooth running of a busy environment. She is a conscientious person who works hard and pays attention to detail. She is computer literate, flexible and quick to pick up new skills and pays attention to detail. She also has good Communication skills, Interpersonal skills, has an ability to multitask and can work well under pressure.

Salesperson & Cashier - Denims_sa

(2022-01 - 2022-12)

Contract ended.

• Providing customer service assistance.
• Help customers find what they are looking for.
• Process payments for purchase.
• Balancing the cash register at the end of each shift.
• Processing returns and exchanges.
• Inform customers about sales and promotions.
• Making recommendations to customers based on their needs and wants.
• Assisting with inventory management.

Call Centre Agent - Customer Care Solution

(2019-05 - 2019-12)

• Responsible for obtaining feedback from customers regarding their service experiences at car dealerships.
• Call clients to rate their service experience at the dealership.
• Escalate the feedback to the service managers.
• Provide accurate and helpful information and solutions to customer problems.
• Document and track customer interactions.
• Meet performance goals and objectives.

Cashier & Crew Member - McDonald

(2018-01 - 2018-12)

• Provide excellent dining experience to customers and guests.
• Present menu and provide detailed information when asked.
• Take accurate food and drink orders.
• Communicate order details to the Kitchen Staff
• Serve food and drink orders.
• Maintain a clean and organized checkout area.

Postgraduate Diploma - Marketing Management - Cape Peninsula University of Technology (2023 - 2023)

Advanced Diploma - Event Management - CPUT (2022 - 2022)

National Diploma - Tourism Management - CPUT (2021 - 2021)

National Senior Certificate - Nompumelelo H.S (2017 - 2017)