Mihloti Khoza
Assistant store manager
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About
Point of sale operation Stocking and replenishing Store opening and closing
Experience
Current assistant store manager- Bathu Acornhoek - Acornhoek (2021-03) - Point of sale operation - Stocking and replenishing - Store opening and closing - Cash Handling - Cash register operation - Till counting - Product and service sales - Guest seating arrangements - Flexible and Adaptable - Computer proficiency - Team work - Leadership - Team building - Good telephone etiquette Cashier Team Lead - ShopRite, Bushbuckridge - Bushbuckridge (2009-01 - 2012-12) - Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Operated POS cash register and equipment to collect payments.
- Communicated with customers and team members to solve problems.
- Educated employees on all job tasks, including register use, merchandising and customer service.
- Analyzed purchases for signs of fraud.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Administration
Clerk - Motlokwa Transport & Construction, Burgersfort - Burgersfort (2012-12 - 2015-01) - Interacted with customers by phone, email or in-person to provide information.
- Established and maintained standard office procedures to achieve demanding targets.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Typed, formatted and edited professional correspondence.
- Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
- Handled incoming phone calls and answered questions from callers.
- Coordinated hotel, airline tickets and ground transportation for staff traveling to domestic and international locations.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Received and routed business correspondence to correct departments and staff members.
Education
Higher Certificate - Ndlamahkosi High - Casteel
Certificate Of Competence on Basic Computer Skills - Imsombovu Training Academy (2008-08-01)
Skills Certificate on Project Management - MSC College (2023-03-30)