Mikateko Thuse

Senior Sales and Commercial Leader with extensive experience in Regional Consumer Prepaid, telecommunications distribution, and field sales execution. Proven capability in driving prepaid revenue growth, managing dealer and agent channels, optimizing stock and distribution, and leading high-performing regional teams. Strong background within MTN, Blue Label Telecoms, Flash Group, and M-KOPA, with deep understanding of prepaid customer behavior and go-to-market execution.

Deputy Regional Manager - M-KOPA South Africa

(2025-01)

• Lead regional sales operations, targeting growth, productivity, and customer acquisition
• Recruit, train and coach Cluster Leaders and Sales Agents
• Execute performance reviews and corrective action plans
• Coordinate stock availability, allocation, and movement based on demand
• Manage regional budgets, marketing material, and operational expenditure
• Identify new business opportunities and expand market coverage
• Resolve escalations impacting sales and customer experience
• Report regional performance to Head of Sales

Area Growth Manager - Flash Group

(2023-01 - 2024-12)

• Drove prepaid voucher and service growth across traders and merchants
• Installed mobile vending machines and trained merchants on platforms
• Built strong trader relationships through regular visits and performance updates
• Achieved sales targets and improved merchant activation
• Logged service calls and managed CRM reporting

Regional Sales Representative - Blue Label Telecoms

(2020-01 - 2023-12)

• Expanded regional prepaid footprint through dealers, hubs, and agents
• Recruited, trained, and managed sales agents
• Managed SIM cards, devices, stock ordering, and distribution
• Conducted competitor market analysis and sales promotions
• Reported weekly performance to National Sales Manager

Agent Supervisor - Provantage Media Group

(2014-01 - 2019-12)

Call Centre Agent - MTN

(2010-01 - 2014-12)

Internship - North West Development Corporation

(2009-01 - 2010-12)

National Diploma - Office Management and Technology - TUT

National Diploma - Customer Service Management - New Bridge Institute