Mikateko Thuse
Senior Sales and Commercial Leader
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About
Senior Sales and Commercial Leader with extensive experience in Regional Consumer Prepaid, telecommunications distribution, and field sales execution. Proven capability in driving prepaid revenue growth, managing dealer and agent channels, optimizing stock and distribution, and leading high-performing regional teams. Strong background within MTN, Blue Label Telecoms, Flash Group, and M-KOPA, with deep understanding of prepaid customer behavior and go-to-market execution.
Experience
Deputy Regional Manager - M-KOPA South Africa
(2025-01)
- Lead regional sales operations, targeting growth, productivity, and customer acquisition
- Recruit, train and coach Cluster Leaders and Sales Agents
- Execute performance reviews and corrective action plans
- Coordinate stock availability, allocation, and movement based on demand
- Manage regional budgets, marketing material, and operational expenditure
- Identify new business opportunities and expand market coverage
- Resolve escalations impacting sales and customer experience
- Report regional performance to Head of Sales
Area Growth Manager - Flash Group
(2023-01 - 2024-12)
- Drove prepaid voucher and service growth across traders and merchants
- Installed mobile vending machines and trained merchants on platforms
- Built strong trader relationships through regular visits and performance updates
- Achieved sales targets and improved merchant activation
- Logged service calls and managed CRM reporting
Regional Sales Representative - Blue Label Telecoms
(2020-01 - 2023-12)
- Expanded regional prepaid footprint through dealers, hubs, and agents
- Recruited, trained, and managed sales agents
- Managed SIM cards, devices, stock ordering, and distribution
- Conducted competitor market analysis and sales promotions
- Reported weekly performance to National Sales Manager
Agent Supervisor - Provantage Media Group
(2014-01 - 2019-12)
Call Centre Agent - MTN
(2010-01 - 2014-12)
Internship - North West Development Corporation
(2009-01 - 2010-12)
Education
National Diploma - Office Management and Technology - TUT
National Diploma - Customer Service Management - New Bridge Institute
