Mikayla Eksteen

Newly qualified cabin crew professional with Part 64 initial training. Proven customer-service and volunteer experience guiding groups of 10+; calm, culturally aware communicator with strong conflict-resolution skills, a proactive work ethic, and a safety-first approach to delivering outstanding passenger experience.

Customer service at Double Barrel Co (2026-04 – 2026-04)

• Delivered fast-paced customer service in high-pressure environment
• Maintained calm, friendly attitude during busy periods

Volunteer experience at Various (2024-03 – 2025-12)

• Tour Guide - School Open Day Drostdy Technical High School: Guided groups providing clear information about available facilities
• Tour Guide - School Open Day Drostdy Technical High School: Represented the school with professional appearance and communication
• Tour Guide - School Open Day Drostdy Technical High School: Answered questions confidently to prospective scholars in groups of 10+ people [2024 & 2025]
• Blood Donation Assistant - Drostdy Technical High School: Assisted medical staff with donor registration and attending to their comfort whilst attending the clinic
• Blood Donation Assistant - Drostdy Technical High School: Maintained strict hygiene and safety according to medical principles

Matric Certificate/Bachelors – Drostdy Technical High School (2025-01 – 2025-12)

Initial Cabin Crew Training as per part 64 – Big Sky Cabin Training Academy (2026-04 – 2026-06)