Mikhael Swartz

Business Administration graduate with practical experience in sales, customer service, reporting, and brand promotion. Proven ability to achieve sales targets, build strong customer relationships, and provide valuable business insights through accurate reporting and analysis. A highly motivated and dependable professional with excellent communication, problem-solving, and organisational skills.

Committed to delivering exceptional customer service while contributing to business growth and operational success.

Brand Ambassador - Philips

(2024-02)

• Consistently achieve weekly sales targets through effective product promotion and customer engagement.
• Conduct professional product demonstrations to increase customer interest and sales conversions.
• Prepare and present sales and performance reports using Microsoft Excel, Word, and PowerPoint.
• Provide market insights and competitor analysis to support business decision-making.
• Collaborate with regional manager to support sales strategies and business objectives.
• Build and maintain positive customer relationships while representing the Philips brand professionally.

Sales Assistant - Studio 88

(2023-04 - 2023-06)

• Assisted customers by providing personalised product recommendations and excellent customer service.
• Resolved customer concerns professionally, ensuring positive customer experiences.
• Contributed to achieving store sales targets while maintaining accurate sales records.
• Assisted with stock management, inventory control, and daily store operations.
• Worked effectively within a team environment to ensure smooth store performance.

Higher Certificate - Business Administration - Newbridge Graduate Institute (2025)

Matric - Tygerberg High School (2022)