Learning Consultant
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BA Human Resource Management graduate with two-year learning and development experience and Assessor and Skills Development Facilitator accreditation.
Tasked with identifying and actively driving staff personnel training and development needs, recruitment and selection initiatives and general HR administrative duties.
Supported talent acquisition processes including candidate management, applicant tracking, requisition review, job postings, pre-employment processes, and reporting while managing various talent acquisition projects on a timely basis and within budget;
Prepared and finalised letters of employment;
Effectively mitigated risk through following established recruiting protocols and processes which will require passing monthly requisition audits.
Prioritised consistent and positive communication to prospective employees from the point of offer acceptance through onboarding;
Maintained and updated electronic and hard copy personnel record systems containing all employment-related information, and answered all in-store employee queries.
Applied training programme management methodologies and corporate processes into successful delivery, implementation and measurement of learningsolutions;
Sourced and collaborated with training service providers to ensure that course material achieves desired learning outcomes;
Executed the Skills Development strategy by leading the facilitation of the Specialist Training and Kulisa Training.
Recruited to handle all client services-related queries; orchestrating impeccable client engagement strategies and achieving revenue, profit and market growth objectives.
Met and exceeded client expectations through quality customer service principles;
Skills Development Facilitator accreditation
